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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

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Apple Gets More Serious About Using Twitter, but Why it Doesn't Matter

Techipedia: Tamar Weinberg

First, I’m going to say kudos to Apple for trying involve themselves in the world of social media. Let’s envision this scenario: a user has a support issue about an Apple product. Apple has no such protocol in place, and at this point, there is no engagement. I’m going to stop there, though. No acknowledgment.

Apple 154
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Follow These 8 Amazing Black Creators on Social Media

Likeable

She has written for the New York Times and has three books forthcoming with Penguin Random House. There’s also a large fashion community on the app—and Wisdom Kaye is one of its best-dressed. When you see an illustration created by Jade Purple Brown in your feed, you know it’s hers. Wisdom Kaye. D’Angelo Wallace. Olivia Ellis.

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The Office For Mac Social Media Extravaganza!

Jason Yormark

jasonyormark.com Home About Me My Videos My Resume Contact Me Browse > Home / Apple , Social Media / The Office For Mac Social Media Extravaganza! February 1st, 2010 Posted in Apple , Social Media Tweet Share Three months ago I accepted a contract position that would have me help build the social media and community plan for Mac Office.

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Six Links Worthy Of Your Attention #244

Twist Image

Architect intern feeds 3D model into virtual reality glasses, blows away everyone." It''s been a rough time for relations between police forces and various non-white communities in the US. It''s a massive read (close to 17,000 words) on Sir Jonathan Ive from Apple. book a futurists manifesto. book a futurists manifesto.

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Listen Smarter: How to Balance Proactive and Reactive Listening on Social

Convince & Convert

Frank Eliason , author of the new book At Your Service and Director of Global Social Media for Citi , joins the Social Pros Podcast this week to discuss crafting a cohesive social strategy for a global corporation, relying on the instincts of his team, and listening smarter. The RSS feed is: [link]. Tim Cook at Apple.

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Are You a Productive Reader? - Stepcase Lifehack

Buzz Marketing for Technology

We read to make us feel good, about what we’ve done or what we could do or what others have done — even about what a smart person we look like reading such a smart book on the subway — and not as an exercise in personal growth. When you’re done, give the book away, so someone else can learn from it. Make a list.

Products 276