Sprout Social

JANUARY 3, 2022

The first step you should take is to get a handle on your existing audience by aggregating social media data across your active social networks (Facebook, Instagram, Twitter, etc.) Pro tip: You can even use this tool to monitor your competitors’ branded keywords to see how their public sentiment compares to your own.

Data 141

Data Social Media Sentiment Team 141

Mindjumpers

JANUARY 10, 2013

Monitoring brand mentions, share of voice, sentiment etc. When signing up for a gazeMetrix account, brands are able to monitor photos posted of their logo on Instagram, and soon also on Facebook and Twitter. This obliges brands to put in a lot of human efforts in filtering through all the data collected by aggregation tools.

Brands 264

Brands Aggregator Curation Hashtag 264

Sprout Social

FEBRUARY 20, 2020

We identified interviewees who have direct reports who bring up common challenges to them, as well as people across the organization who deal with customer feedback loops often. Improve sentiment around customer service. Step 4: Make a reporting plan. — G2 (@G2dotcom) February 3, 2020. Product and R&D. Performance.

Strategy 119

Strategy Sentiment Social Media Management Analysis 119

Keyhole.co

FEBRUARY 23, 2024

Brand awareness: Track mentions, sentiment analysis , and reach. Tracking social media performance across Facebook, Instagram, X (formerly Twitter), TikTok, YouTube, etc., Lead generation: Focus on click-through rates, website traffic, and form submissions. Engagement rate: Monitor comments, shares, replies, and message responses.

Social Media Management 52

Social Media Management Social Media Strategy Metrics 52

agora pulse

JANUARY 6, 2021

Look for time-sensitive events like Facebook Lives or Twitter chats. Although you may only prepare social media reports every week or month, reviewing analytics more frequently is important. Set aside a few minutes to check over engagement stats and sentiment for recent posts. Go Over Your Daily Calendar.

Social Media Management 172

Social Media Management Social Media Curation UGC 172

Keyhole.co

FEBRUARY 29, 2024

Brand awareness: Track mentions, sentiment analysis , and reach. Tracking social media performance across Facebook, Instagram, X (formerly Twitter), TikTok, YouTube, etc., Lead generation: Focus on click-through rates, website traffic, and form submissions. Engagement rate: Monitor comments, shares, replies, and message responses.

Social Media Management 52

Social Media Management Social Media Strategy Metrics 52

Hootsuite

APRIL 12, 2021

We’re reimagining that customer care experience with our acquisition of Sparkcentral , a platform that helps the world’s most customer-focused brands deliver exceptional service via social and messaging channels including SMS, WhatsApp, live chat, Twitter, Facebook, Instagram, and others. What does this look like when it comes together?

HootSuite 96

HootSuite Insurance Hubspot Sharepoint 96

Sprout Social

FEBRUARY 5, 2020

Is sentiment trending up or down? As users switched from the old to new experience, we tracked spikes in keyword usage, conversation volume, sentiment trends and more. Often, marketing team members, and in particular social media managers, will drive the listening efforts and reporting for your product team.

Tools 94

Tools Sentiment How To Team 94

Webbiquity SMM

JANUARY 24, 2011

Don’t want to follow Twitterers who aren’t following you? A free tool for finding the relative influence of any Twitter user. Create your own online newspaper from Twitter and Facebook updates based on any topic or group of contributors. A free service for setting up, promoting and hosting Twitter chats.

Tools 206

Tools Social Media Lithium Sysomos 206

Sprout Social

FEBRUARY 22, 2019

Determine your overall brand health and sentiment. As Instagram continues to boom, its status as a customer service hub will grow against the likes of Twitter and Facebook. Sprout’s social media listening features help do the legwork by aggregating those specific conversations. Monitor your customer sentiment. Complaints?

Instagram 107

Instagram Sentiment Hashtag Analysis 107

Sprout Social

JUNE 7, 2016

Businesses focus a lot energy on creating content that not only builds a Twitter audience, but also drives engagement with customers. While content and engagement are critical components of a successful strategy, another component—Twitter metrics—shouldn’t be overlooked. Twitter’s 140-character limit no longer applies to DMs.

Metrics 40

Metrics Twitter Comparison Report 40

Razor Social

MARCH 30, 2016

89% of marketers found listening to be effective but only 37% listened -Saleforce 2015 state of marketing report Click To Tweet. When you create a specific campaign, you’ll want to isolate activity based on this campaign and report on everything within the campaign. Sentiment Analysis. You may also be monitored!!

Attensity 77

Attensity Crimson Hexagon Social Media Sentiment 77

Twist Image

JUNE 29, 2012

For the longest time, there was a commonly held sentiment that the brands who create the best (and most relevant and most contextual) content will win. There is an overwhelming amount of channels for people to connect in the social media spheres ( YouTube , Pinterest , Twitter , LinkedIn and on and on). Creating content is not easy.

Brands 97

Brands Content Facebook Aggregator 97

Socialmedia.biz

JULY 23, 2017

Employees can sort through these posts and share the content they like most on LinkedIn, Facebook and Twitter. Data from Smarp , another advocacy solution, indicates that employee advocates have an average of 420 Facebook friends, 400 LinkedIn contacts and 360 Twitter followers. Image source: [link].

LinkedIn 76

LinkedIn Analytics Metrics Social Networking 76

Adam Sherk

MARCH 8, 2012

Like buttons, Open Graph tags (which much like Twitter formatting, need to be done right!) The New York Times in particular is good at combining user content with original reporting or doing interesting things with it through data visualization. Things like reach, activity, engagement and sentiment are all worth examining.

Publishing 215

Publishing Questions Social Media Activities 215

Socialmedia.biz

JULY 23, 2017

Employees can sort through these posts and share the content they like most on LinkedIn, Facebook and Twitter. Data from Smarp , another advocacy solution, indicates that employee advocates have an average of 420 Facebook friends, 400 LinkedIn contacts and 360 Twitter followers. Image source: [link].

LinkedIn 60

LinkedIn Analytics Metrics Feed 60

Diva Marketing Blog

JULY 11, 2014

The results, which they shared with the industry, TV Viewing and the “Second Screen” – What Audiences are Doing with Mobile, Tablet Devices, is a report based on the CivicScience data collection and research platform. Diva Marketing : In the report there was mention of “synchronized second screen experiences.”

Research 83

Research Smart Phone Aggregator iPad 83

Bill Hartzer

MAY 26, 2010

Facebook and Twitter are some of the main outlets for social media, but there are numerous types of social media like blogs, wikis, forums, chat rooms, etc. Sentiment Metrics – founded in 2005, Sentiment Metrics has helped businesses listen to the growing world of social media.

Cymfony 152

Cymfony Social Media Tools SM2 152

Hootsuite

JANUARY 24, 2022

Maybe you see yourself as a lone wolf in the Twitter marketing world: a proud survivalist or minimalist. But the truth is, a brand can’t reach its full potential on Twitter’s native client alone. If you really want to grow your Twitter account (and why the heck wouldn’t you?!), Or to get more Twitter followers ?

Directory 145

Directory Tools HootSuite Twitter 145

Sprout Social

JANUARY 11, 2023

A social media dashboard is a tool that aggregates your crucial social media metrics across networks to quickly measure the performance of your posts/campaigns, customer care interactions and community engagement. Every data dashboard serves a different function—from tracking brand awareness to aggregating marketing metrics in one place.

Template 128

Template Templates Social Media Brands 128

Sprout Social

FEBRUARY 7, 2024

According to Crayon’s 2023 State of Competitive Intelligence Report, 66% of stakeholders say competitive intelligence (CI) is important to their success. Understand customer sentiment Sentiment analysis —a core feature of competitive intelligence—gives you insight into how customers think and feel about certain brands and topics.

Tools 95

Tools Sentiment Marketing Reputation 95

Sprout Social

OCTOBER 22, 2018

According to the latest Sprout Social Brands Get Real report, more than half of consumers want CEOs to have a personal presence on social media–indicating that CEOs with personal profiles seem more approachable, accessible, human, honest and trustworthy. And they’re not the only ones. A lot of people care.

Reputation 74

Reputation Industry Aggregator Research 74

Sprout Social

JANUARY 29, 2024

Continuous reputation monitoring allows businesses to detect potential issues or negative trends in sentiment early on. In recent years, social media platforms like Reddit, TikTok and X (formerly known as Twitter) have become especially popular destinations for retail and institutional investors to discuss and analyze market trends.

Reputation 120

Reputation Review Sentiment Software 120

Sprout Social

DECEMBER 5, 2023

Brands can take advantage of Sprout’s review management, social listening and sentiment analysis features to monitor their brand’s online reputation at all times. Apart from this, you can stay updated on any keyword associated with your brand on social media, including Facebook, TikTok, Instagram, and Twitter.

Reputation 100

Reputation Software Tools Sentiment 100

Diva Marketing Blog

JULY 11, 2014

The results, which they shared with the industry, TV Viewing and the “Second Screen” – What Audiences are Doing with Mobile, Tablet Devices, is a report based on the CivicScience data collection and research platform. Diva Marketing : In the report there was mention of “synchronized second screen experiences.”

Research 40

Research Smart Phone Aggregator iPad 40

Sprout Social

JANUARY 5, 2023

Tracking and aggregating these one-off social messages through monitoring would be one approach. Using social listening to aggregate that data. . Campaign analysis: reporting on how a campaign is performing. Below is a sample report pulled from Sprout’s social listening tools. The better approach? Our suggestion?

Social Media 84

Social Media Sentiment Hashtag Analysis 84

Keyhole.co

APRIL 26, 2023

Most likely, you’ve already turned to how-to blogs, attended Nailing Twitter Marketing webinars, and subscribed to random newsletters for newer and better social media insights. Twitter Analytics is the ultimate source that will reveal the social media insight you actually need. Let’s find out!

Analytics 52

Analytics Twitter Data How To 52

Sprout Social

MARCH 27, 2024

It involves actively tracking reviews on websites like Google, Yelp and TripAdvisor, as well as social media channels like Facebook, Instagram and X (formerly known as Twitter). When you analyze customer reviews based on demographics and sentiment, you understand the preferences, needs and pain points of different customer segments.

Review 84

Review Brands Sentiment Reputation 84

Keyhole.co

NOVEMBER 10, 2020

Twitter Analytics Guide. Twitter Analytics are the perfect example. When your goal is to grow your Twitter audience, there’s so much to be learned from the people who already follow you—but most marketers ignore their Twitter Analytics because they feel they don’t need them. Buffer Stop Ignoring Your Twitter Analytics.

Analytics 105

Analytics Twitter HootSuite Metrics 105

Keyhole.co

MAY 19, 2022

Social media reports are integral to monitoring your brand’s performance on social media and for creating an informed content strategy. Enter social media reporting. What is the need for social media reporting? The right social media reporting tools give you the analytics you need to grow your brand on social media channels.

Report 59

Report Social Media Tools Price 59

Sprout Social

JULY 6, 2023

Virtually all business leaders believe social media data and insights have a profound impact on top business priorities, according to The 2023 State of Social Media report. By using a platform like Sprout Social, you can fully leverage all the data available on social and swiftly prepare presentation-ready reports.

Data 133

Data Social Media Metrics Analytics 133

Sprout Social

FEBRUARY 21, 2024

It measures the overall sentiment that a customer feels towards your brand, rather than focusing on a specific purchase. You can report on your NPS using the Customer Feedback Report , which aggregates all customer satisfaction ratings collected via X, Instagram and Facebook Feedback survey responses.

Survey 89

Survey Loyalty Data Aggregator 89

Keyhole.co

JANUARY 26, 2023

Most likely, you’ve already turned to how-to blogs, attended Nailing Twitter Marketing webinars, and subscribed to random newsletters for newer and better social media insights. Twitter Analytics is the ultimate source that will reveal the social media insight you actually need. Let’s find out!

Analytics 52

Analytics Twitter Metrics HootSuite 52

Keyhole.co

OCTOBER 31, 2022

Hashtag tracking can make this process much easier, and effective and it allows you to report your performance accurately – it’s basically a marketer’s dream. Stop working nights & weekends on last-minute #hashtag report requests. All of the insights above, no matter how advanced, are presented in simple reports.

Hashtag 52

Hashtag Analytics Tools Price 52

Hootsuite

APRIL 2, 2020

Like all business strategies, social media requires reporting and analytics to determine how well it’s working. The best of these tools will also help you create reports to share with your team, and with your boss. Key benefits : Analytics from every network in one place with easy-to-understand reports.

Analytics 145

Analytics Social Media Tools HootSuite 145

Sprout Social

JANUARY 30, 2023

According to Zendesk’s CX Trends 2023 Report , leaders are taking notice, with 81% seeing customer experience and support as a growing priority for 2023. Social listening tools like Sprout’s can help you aggregate the voice of your customer so you can make crowd-pleasing decisions and bring the best possible product to your customers.

Examples 115

Examples Brands How To Aggregator 115

Waxing UnLyrical

NOVEMBER 18, 2010

Aggregation and de-duplication : crawling web data, aggregating multiple media databases, removing spam and duplicate articles 2. Tracking sentiment around a brand and its competitors might be important for a product manager. Are you planning on using automated sentiment to alert you to potential crises?

Crimson Hexagon 200

Crimson Hexagon Sentiment Analysis Sample 200