Remove Activities Remove Campaign Remove Conversation Remove Sentiment
article thumbnail

Social Mention Sentiment Analysis: A Comprehensive Guide For Marketers

Keyhole.co

This is where social media sentiment analysis comes in to save the day. To help you out, today, we will explore the many benefits of social mention sentiment analysis and how to get started. What is social media sentiment analysis and why does it matter? The company made over $6 billion off that campaign within a year!

article thumbnail

10 social media monitoring tools to inform your campaigns

Sprout Social

Despite the name, “monitoring” is not a passive activity. These types of conversations don’t typically pop up in your notifications. This is especially true if you’re active on multiple networks. And focusing on actual customer conversations means that you can take action with confidence.

Campaign 125
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Use Social Listening to Retain More Customers

Webbiquity SMM

Retaining your existing consumer base is also, as noted above, much more cost-effective than concentrating entirely on expensive marketing campaigns in hopes of acquiring new customers. Some key conversations may even slip through the cracks. Track customer sentiment. That’s where sentiment analysis can help you.

Sentiment 142
article thumbnail

Navigating social media marketing in an election year

Sprout Social

million conversations about the presidential election which garnered almost 45 million engagements and more than 103 billion impressions. Of these conversations, less than half were positive. So much so that brand activism on social became the expectation, and brands who remained silent on certain issues were heavily criticized.

article thumbnail

Social Media Intelligence: What It Is & Why You Need It

Hootsuite

By tuning in to the conversations that your target audience is having–both about your brand and the broader topics in your industry–you can gain valuable insights into how they think, what they care about, and what motivates them. Bonus: Download a free guide to learn how to use social media listening to boost sales and conversions today.

article thumbnail

The 9 best reputation management services for your brand in 2024

Sprout Social

Proactive crisis management Successful crisis management isn’t just about putting out fires but actively preventing them in the first place. They also help businesses curb potential PR risks with timely alerts for spikes in message volume or negative sentiment that could spiral into a bigger issue if not handled promptly.

article thumbnail

5 ways social media listening increases customer advocacy

Sprout Social

Tapping into social media conversations points to customer insights that go beyond surface-level metrics and unearth the real needs, desires and pain points of your audience. This qualitative social data reveals customer sentiments, preferences and experiences. Social listening plays a vital role in this area.