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Creative Commons

Social CRM

Wiki

Social Media a CRM perspective

Social Media Network Marketing

MAY 31, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media

Social Media Social CRM Reputation Widget

10 Words And Phrases Social Media Pros Should Help Their Clients Understand

SocMed Sean

DECEMBER 9, 2011

5) Social CRM – CRM is social…we don’t need to add “social” to the front of every term to make it sound cool and new. I wrote a full article on why the phrase social CRM is just stupid. Social Media trolls can be tough to handle sometimes.

Social Media

Social Media Social CRM Creative Commons Sentiment

Social Media Informer

Social Media a CRM perspective

10 Words And Phrases Social Media Pros Should Help Their Clients Understand

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