Friday Roundup: Customer Service
Waxing UnLyrical
MAY 17, 2013
Image: larryc (Smile) [ CC-BY-2.0 ], via Wikimedia Commons. Why: Daniel Newman discusses how emotional attachment plays a key role in customer retention and brand loyalty. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™.
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