Keyhole.co

JUNE 19, 2023

Leveraging user-generated content (UGC) No wonder, modern businesses are including social in their revenue marketing and customer success strategies. This allows them to enhance brand awareness, stimulate engagement, and foster a sense of community around the brand. And the most prominent of all is UGC.

Social Media 52

Social Media UGC Content Loyalty 52

Hootsuite

MAY 16, 2023

It includes ways to humanize your brand and promote the positive vibes your fans share. Monitor brand mentions and conversations Social media brand monitoring and sentiment analysis are at the heart of all online reputation management efforts. It goes beyond looking for mentions of your brand.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Hootsuite

JUNE 29, 2023

You can filter posts by account, keyword, hashtags, and even location. airlines #frontier #customerexperience — Scott Thomas (@sthomas311) April 30, 2023 But if you treat people well when they have a problem, your customer loyalty will be through the roof. How do you determine brand reputation? Bad customer service.

Reputation 106

Reputation Strategy Brands HootSuite 106