Hootsuite

JULY 7, 2021

SMS marketing can be an effective complement to social marketing, allowing you to reach customers—and potential customers—in real-time with targeted and effective messaging. Let’s look at what SMS marketing is and how you can incorporate it into your marketing strategy. What is SMS marketing? What is SMS customer service?

SMS 142

SMS Marketing Retail HootSuite 142

Sprout Social

APRIL 6, 2023

Chatbots typically operate within SMS text, website chat windows and social messaging services—like Messenger, Twitter, Whatsapp and Instagram Direct—to receive and respond to messages. Similarly, chatbot marketing can boost sales when set up to proactively send notifications about offers and discounts to speed up the purchase process.

Marketing 82

Marketing Airlines Conversation Team 82

Hootsuite

APRIL 19, 2023

Social messaging apps are now essential communication tools. And not just for individual social media users — for brands, too. What are social messaging apps? Social messaging apps are programs on your phone or computer that allow you to chat privately with one or many other users. Many include video chat.

HootSuite 87

HootSuite Delicious FAQ Conversation 87