Convince & Convert

SEPTEMBER 20, 2010

A comprehensive survey (1,753 respondents) released today by Edison Research, paints a fascinating picture of Twitter and its role in America’s social media ecosystem. I believe Twitter will ultimately be the way that we interact with brands, and will power the social CRM movement. Lots of lurkers. what shocks you?)

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Social Media Statistics Strategy Research 159

Convince & Convert

AUGUST 11, 2010

link] saving4someday Jay, I have been a long time lurker but wanted to wish you and your family all the best. No idea what a Hoosier is. Decided to find out first-hand. Want to cheer for a historically mediocre college football team. Fully virtual, fully mobile. link] [link] jaybaer Thanks Linda. Great to see you on Saturday.

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Social Media Strategy Travel Team 115

Webbiquity SMM

AUGUST 16, 2010

Despite the widespread use of the phrase “social media marketing,&# marketing is not the only business use of social media, as John Jantsch reminds us. Here he outlines five ways that sales can use these tools as well, from social CRM to teaching prospects how to solve business issues.

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Social Media Tools Strategy Tips 200