SocialFish

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Who Owns Social Media? Risk Management?

SocialFish

First, I penned Community, Social Media and Risk Perceptions and then Risk Management and Open Community: More Similar than You Think. My basic premise is that both social media and risk management are association-wide activities. So who owns social media in your association?

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Social Media Management Blues

SocialFish

LOTS of sessions about social media, of course…by now we association people should have this whole social media thing down pat, right? You should be thinking about who, on your staff, will lead your org’s social media efforts. I’m at the ASAE Technology Conference. Not so fast.

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Why Do We Need a Social Media Policy?

SocialFish

While giving a webinar, Managing the Risks of Social Media , for Higher Logic , I got an unexpected question: “Why do we need a social media policy?” Of course you need a social media policy. Every social media practitioner ( Maddie, Lindy , and me to name a few) will tell you that you need one.

Policies 222
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12 Questions When Considering A Hybrid Event

SocialFish

12 Question To Consider About Hosting A Hybrid Event. If you are considering a hybrid experience, here are 12 questions to answer before proceeding. If yes, consider securing onsite moderators to follow the chat and direct questions to the speaker when possible. And, we’ll save those reasons for another post.

Eventful 181
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10 Reasons to Have a Social Media Response Triage Flowchart

SocialFish

We do a lot of work with associations to help them develop what we call social media triage (or escalation or response) charts. In this example, “adding value&# is the key question – and sometimes showing you’re listening and present adds value. Has your organization developed a social media triage flowchart?

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Who does social media for your association?

SocialFish

I just noticed it’s been eight months since our Social Media Managers interview series ended. we’ve added a Social Media Mavens group to YAP, for anyone doing the work of social media for their orgs. Who does social media for your association? One person or several?

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Do You Have the Right Insurance for Your Social Media Activities?

SocialFish

Associations continue to embrace social, ranging from those learning how to others deep into analyzing their results. But according to my social media buds, they still get lots of questions from clients about its risks. Your association needs a media liability policy. Content, Content, Content. Defense Costs.

Insurance 174