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Social Spotlight: Hilton’s pandemic strategy proves the business value of social

Sprout Social

In fact, many of the staple offerings in the hospitality industry today—room service, the minibar, central reservations systems—were once Hilton innovations. While the effects of the pandemic have been devastating across the board, one of the hardest hit industries was Travel and Hospitality. Their business depended on it.

Hotels 124
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Social Media and Travel

Social Media Marketing

It means that more of us are doing things on the web (or mobile web, as the case may be) while we're on the go, and there are certain things those of us in the digital world look for when we travel - at least with regard to infrastructure. And their use of Groupon, Loopt, Foursquare and more prove it. Thanks, Delta!

Travel 165
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How Fairmont Hotels Used Facebook Contest to Segment Audiences

Convince & Convert

Fairmont Hotels and Resorts recently rolled out a Facebook contest in coordination with ePrize called Everyone’s An Original Personality that matched fans up to their lifestyle interests to help define their travel personality. Fairmont’s Facebook Contest. Lisa Loeffler is Research & Analysis Lead at Convince & Convert.

Hotels 125
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Everything You Need to Know on Real-Time Engagement Platform

The Realtime Report

It can be challenging for brands accustomed to working with slower systems. It can integrate with communication channels (like email, SMS, social media, phone, live chat, and more), marketing, product improvement, and sales tools to build an omnichannel engagement system. To achieve this, you should set a realistic goal.

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Car Rental Business: Advantages And Disadvantages

The Realtime Report

Car Fleet Flexibility is one of the main advantages of a car rental system. Start collaborating with other companies such as airlines, hotels, or travel agencies. Customers who buy plane tickets or book hotel rooms often need car rental services, so you will receive more orders.

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How Online Travel Agencies can be More Like Amazon

Pixlee

Online travel agencies (OTA’s) were extremely innovative in their genesis, but now, their user experience is starting to fall short. Online travel agencies can learn from Amazon’s checkout process by reprioritizing the consumer experience, especially at checkout. Innovative Discount Systems. Smart Tools Integration.

Travel 45
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The Best Piece Of Business Travel Advice

Twist Image

I use one particular technique/tactic that makes business travel all that much more palpable. The most frequent question I get asked is how I cope with travelling so much. But, that's not the best piece of business travel advice I can offer you. What's the best piece of business travel advice that you have? air travel.

Travel 100