Social Spotlight: Hilton’s pandemic strategy proves the business value of social
Sprout Social
APRIL 22, 2021
In fact, many of the staple offerings in the hospitality industry today—room service, the minibar, central reservations systems—were once Hilton innovations. While the effects of the pandemic have been devastating across the board, one of the hardest hit industries was Travel and Hospitality. Their business depended on it.
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