Sprout Social

JUNE 26, 2023

AI customer experience is the use of AI technologies like natural language processing (NLP), text analysis and sentiment analysis to delight customers wherever and however they interact with your brand. An NER model can be trained to recognize millions of data points and apply them to industry-specific contexts.

Sentiment 104

Sentiment Analysis Patterns Price 104

Sprout Social

FEBRUARY 1, 2024

This qualitative social data reveals customer sentiments, preferences and experiences. If other customers share the sentiment, it gives the brand ideas on where to potentially expand next. 5 ways to improve your social listening and foster customer advocacy Social listening isn’t just about tracking hashtags or counting likes.

Social Media 109

Social Media Sentiment Loyalty Microsoft 109

Sprout Social

AUGUST 15, 2023

Fortunately, AI marketing techniques like sentiment analysis and machine learning (ML) enable marketers to overcome shrinking bandwidths and harness social listening for business intelligence. NER is manually coded into a machine-learning model with annotated data to train the model into recognizing important entities from unstructured data.

Brands 85

Brands Sentiment Analysis Marketing 85

Keyhole.co

NOVEMBER 17, 2023

The company also put out a public apology via its social media platforms and announced that it would be reviewing its policies and conducting racial sensitivity training for employees. Well, it all started when a passenger on a train heading to Euston from Glasgow decided to use the restroom onboard. How did the company do this?

Examples 59

Examples Brands Sentiment Reputation 59

Keyhole.co

MARCH 9, 2023

Using social listening, you can conduct in-depth sentiment analysis and understand how your audience feels about your brand, certain features, or if there’s anything noteworthy. Hootsuite has useful features to help you track brand mentions, identify thought leaders and influencers, and track brand sentiment.

Tools 84

Tools Sentiment Hubspot Price 84

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features. Stay on top of any keyword or hashtag with Keyhole’s robust tracking capabilities.

Industry 52

Industry News Google Brands 52

Sprout Social

NOVEMBER 19, 2020

For those interested in hiking, the outdoor activity that had the highest positive sentiment on Twitter (55% positive, 31% neutral, 14% negative), content from those types of brands can help them plan a day-trip, discover new trails and find the most picturesque landscapes. How to join the #GoByBike movement: ??

Travel 121

Travel Sports Exercises Sentiment 121

Keyhole.co

MARCH 2, 2023

Keyhole is world’s the top company for hashtag research. Users can reference live analytics reports on the success, engagement, and reach of the hashtags your business uses to generate buzz and build brand recall. They’re the global leader in hashtag analytics for a reason, and we highly suggest you take the leap and find out why.

Social Media 52

Social Media Tools HootSuite Marketing 52

Keyhole.co

SEPTEMBER 12, 2023

The platform lets you generate practical content ideas and hashtags to escape the creative block. Here, you get instant access to brand mentions across social, news, blogs, videos, etc. Moreover, it also offers brand tracking tools to help you monitor competitor performance.

Tools 52

Tools Social Media Curata Price 52

Keyhole.co

NOVEMBER 6, 2022

Keyhole is a social media analytics solution allowing you to track hashtags and keywords to monitor relevant conversations online. It will also give you key analysis into relevant topics, sentiment analysis, demographic breakdown, and surface the top influencers in the conversation. Price: Custom. Reputation.

Tools 52

Tools Social Media Sentiment Price 52

Keyhole.co

JUNE 19, 2023

GoPro The camera company GoPro actively encourages users to share videos taken with their products on social media using specific hashtags. Bonus: You can add campaign hashtags and keywords to Keyhole. It goes beyond just monitoring social media platforms for brand mentions and hashtags.

Social Media 52

Social Media UGC Content Loyalty 52

Sprout Social

OCTOBER 6, 2022

Important hashtags/mentions to include: Important for trends and partnerships. Look for songs, trending hashtags , sounds and visuals that are on the up-and-up in your Reels feed, Twitter trending topics or TikTok For You page. Use hashtags. Video format: Will this video be filmed vertically? Horizontally? Start strong.

Video 128

Video Social Media How To Trends 128

Sprout Social

MAY 18, 2020

We noticed a 7% decrease in positive sentiment surrounding “end the lockdown” conversations once states began to relax their guidelines and the usage of the hashtag #StayHome increased by 21%. Despite an increase in lockdown fatigue, people remain conflicted about the idea of states reopening. Higher Education.

Conversation 107

Conversation Retail Sentiment Education 107

Sprout Social

MARCH 21, 2019

For example, we tag all of our client conversations with special tags that allow us to see when products, services or even hashtags are used, more or less. Sentiment research. Using the same luxury appliance client, we can see from the below graphs that there is a lot of negative sentiment around customer service. Complaints.

Sentiment 95

Sentiment Research Influencer Analysis 95

Sprout Social

JULY 12, 2022

As is true in most cases, social media should be used to amplify key information, monitor brand sentiment and increase customer access to the company during times of crisis. Aldi launched a cadre of Tweets using the new hashtag #FreeCuthbert, which trended at number one on Twitter within hours.

Examples 111

Examples Brands Sentiment Reputation 111

Hootsuite

OCTOBER 13, 2020

Enter: Social media sentiment. Social media sentiment is the attitude and feelings people have about your brand on social media. Bonus: Get a free social media sentiment report template to easily track audience sentiment over time. What is a social media sentiment analysis? But what are they saying?

Sentiment 145

Sentiment Analysis Template Templates 145

Keyhole.co

OCTOBER 7, 2020

That’s what sentiment analysis tools are for. In this blog, we’ll cover the basics of sentiment analysis tools, and why every company should use them. Then, we’ll give you a list of the top sentiment analysis tools on the market in 2020, including the pros and cons of each tool. Jump Links What is a sentiment analysis tool?

Sentiment 59

Sentiment Analysis Tools Price 59

Likeable

SEPTEMBER 3, 2019

76 percent of marketers report that it has heightened audience engagement, and 56 percent say it has increased customer satisfaction and positive brand sentiment. B2B companies can hop on the real-time content train too! Real-time content boosts purchase intent by 14 percent and increases interest in a brand by 18 percent.

Content 65

Content Meme How To Trends 65

Keyhole.co

OCTOBER 31, 2022

Hashtag tracking can make this process much easier, and effective and it allows you to report your performance accurately – it’s basically a marketer’s dream. Without the use of hashtags, monitoring and evaluating your efforts is worse than finding a needle in a haystack. Hashtags and Their Significance.

Hashtag 52

Hashtag Analytics Tools Price 52

Keyhole.co

OCTOBER 21, 2023

Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand. Sentiment analysis: Analyze the exchanges’ emotional undertones. Making the best keyword and hashtag selections You can use hashtags and keywords as tracking beacons.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Josh S Peters

NOVEMBER 20, 2009

Cli.gs = 13/35 Bit.ly = 23/35 Adjix = 10/35 So now the question is which is going to have more power since we all know people will RT something and then others will change the links to their own and so we lose the total train of data at that point. What do you think in RT vs Click? Josh Peters That's a really neat sounding plugin.

Disqus 100

Disqus How To URL Hosting 100

Keyhole.co

NOVEMBER 19, 2020

Keyhole is a social media analytics solution allowing you to track hashtag (campaign) performance and monitor relevant conversations online. Also, you can monitor brand sentiment in real time, and find out who your audience (demographic) is and what topics they are interested in. Union Metrics. Pros: Intuitive user experience.

Tools 98

Tools Social Media Sentiment Price 98

Sprout Social

FEBRUARY 21, 2024

Rapid advancements also mean frequent software and system updates, leading to higher maintenance costs and additional training required to keep users up-to-date. specific keywords, hashtags, brands, or industries you follow). The Sentiment in Listening feature also uses AI to classify messages as positive, negative or neutral.

Report 104

Report Data Hubspot Metrics 104

Keyhole.co

JANUARY 19, 2024

From high-intensity interval training (HIIT) challenges to creative dance workouts and mindfulness practices, TikTok became a fitness hub catering to diverse interests and skill levels. If you utilize trending hashtags and challenges, businesses can tap into TikTok’s viral nature and increase their reach organically.

Trends 59

Trends Hashtag Fashion Energy 59

Webbiquity SMM

JANUARY 2, 2013

number of followers and fans) and social media-driven website traffic, but only about half measure share of voice and sentiment. Only 2% of marketers say that finding trained content marketing professionals is a big challenge. 30% of marketers report using hashtags tied to specific campaigns, while 26% use Promoted Tweets.

Social Media 245

Social Media B2B Marketing SEO 245

Sprout Social

FEBRUARY 10, 2022

If you’re worried about your current brand health, social listening tools can clue you in via mention monitoring and sentiment analysis. Your brand name, @brand social handles and hashtags. Specific to a rebrand on social media, metrics such as engagement and sentiment help assess your goals and performance. It depends.

Social Media 117

Social Media How To Press Release Sentiment 117

Hootsuite

MAY 29, 2023

Train your employees Your employees are some of your company’s best brand advocates. But without clear guidelines or regular training, employees can put your business at risk. You can use Hootsuite to keep an eye on brand mentions, assess brand sentiment, and quickly step in to address feedback or customer issues.

Social Media 90

Social Media Tips HootSuite Policies 90

Keyhole.co

DECEMBER 10, 2022

Keyhole can track and perform sentiment analysis for all your accounts to know how people are relating to your brands. You can also set up custom alerts or “intelligent notifications” for specific hashtags and keywords based on triggers, time, or sentiments. And their training guide does not offer much help.

Social Media 52

Social Media HootSuite Sentiment Marketing 52

Sprout Social

JANUARY 20, 2021

In Sprout Social, users have the power to build Listening Topics around specific accounts, hashtags, industry keywords and more. Feedback, opinions, sentiment and other qualitative data signal why and where these conversations are happening. Double down on customer success and training resources to ease pain points.

B2B 113

B2B Research Sentiment Marketing 113

Oktopost

JUNE 9, 2020

Conduct Social Media Training. Investing in proper training will lead to higher employee retention and engagement. Your social media training should cover: A tour of the company’s social networks. Give an overview of your social media goals, target audience, competitors, content tactics, custom hashtags, etc.

B2B 144

B2B Survey ROI Metrics 144

Keyhole.co

FEBRUARY 13, 2022

Using Keyhole, you can find, identify, track, and reach out to your influencers: You can also conduct a detailed and in-depth sentiment analysis of social media posts over time: With Keyhole, you get to see the number of impressions, reach, posts, and engagements that certain accounts or hashtags are getting.

Analytics 52

Analytics Social Media Tools Price 52

agora pulse

SEPTEMBER 15, 2020

To inspire employee advocacy , a social media manager needs to be friendly, approachable, and willing to invest time in employee training and incentives. Provide training. I used to run fun, informal social media training sessions when I was a social media manager. They are not particularly interested in sentiment.

Social Media Management 155

Social Media Management Skills Social Media Banking 155

Waxing UnLyrical

DECEMBER 4, 2010

And when I looked at some of the comments on reports of the campaign, that seemed to be a frequently-expressed sentiment, like this one on PopWatch: Hmm. I just want to point out that if you search the #digitaldeath hashtag on Twitter you get as much, if not more, derogatory feedback as you do good. Makes sense to me.

Class 233

Class Campaign Klout Influencer 233

Sprout Social

MAY 13, 2020

Perhaps your content used a popular hashtag but lacked a strong call to action. Or, perhaps you’re curious about the sentiment surrounding your agency. Make that clear to the client, then explain what you might do differently. Get unfiltered feedback from a topic on your agency’s brand health.

Class 118

Class Data How To Metrics 118

Keyhole.co

MAY 4, 2023

You can use this information to organize additional group training sessions around specific features or workflows. With Keyhole, you’re able to track relevant topics and conversations online using keywords and hashtags with a boolean search. You can also, monitor accounts from competitors, influencers, and industry leaders.

HootSuite 52

HootSuite Price Sentiment Reputation 52

Hootsuite

SEPTEMBER 16, 2022

To succeed in a social media, you need the right skills, the right knowledge, the right training — and the right social media marketing tools. In addition, you can track branded and industry hashtags, your competitors’ brand names and usernames, and any other relevant keywords. How to conduct a social media sentiment analysis.

Social Media 134

Social Media Tools Marketing Analytics 134

Keyhole.co

JULY 9, 2023

Compare your performance with your competitors, including their best time to post, popular content types, top hashtags, average engagement rate , and more. Track any keyword/hashtag and monitor your and your competitors’ online presence and impact.

HootSuite 52

HootSuite Social Media Management Social Media Price 52