Sprout Social

DECEMBER 5, 2022

Ah social media. As social media platforms have changed over the years (RIP, Vine), so too have the pros and cons of social media. Not so long ago, brands and executives were still wondering whether they should be on social media at all. Why social media is good. It’s corn. ??

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Social Media Crowdsourcing Privacy Comparison 138

Hootsuite

FEBRUARY 15, 2024

Why did the social media marketer bring a headlamp to work? Because they’re about to shed some light on 16 social media video tips! This blog shares some bright ideas and social video best practices you can use to light up your feed. We’ll illuminate the world of social media video content in a flash.

Video 74

Video Social Media Tips HootSuite 74

Hootsuite

SEPTEMBER 14, 2023

In the mile-a-minute world of social media, they are the crucial bridge between brands and audiences. Today, we’re breaking down exactly what a community manager does (and how they differ from social media managers ), and what the future holds for this thrill-a-minute position. Are you paid enough? No pressure.)

Communities 95

Communities Social Media Management HootSuite Skills 95

Hootsuite

OCTOBER 18, 2022

Bonus: Learn how to sell more products on social media with our free Social Commerce 101 guide. Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Increase conversion, loyalty, and customer retention.

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FAQ Price Loyalty Review 97

Hootsuite

JANUARY 4, 2023

More than three-quarters of the world’s population aged 13+ uses social media. billion people are active social media users. Social media marketing provides a unique opportunity to connect with this massive audience on the platforms where they already spend their time. What is social media marketing?

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Social Media HootSuite Marketing Social Networking 76

Hootsuite

FEBRUARY 14, 2023

These robot sidekicks do wonders for customer service, sales, and brand loyalty. Bonus: Learn how to sell more products on social media with our free Social Commerce 101 guide. Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours.

FAQ 138

FAQ Retail Team Buy 138

Sprout Social

MARCH 20, 2023

The fast growth of TikTok has influenced nearly every other social media platform to become short-form video platforms themselves. And this shift is putting pressure on social media practitioners to put on their movie director hats. Even social media giants had a learning curve when they shifted to short-form video.

Buy 109

Buy Video How To Template 109

Hootsuite

FEBRUARY 9, 2023

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Customer loyalty : Would you rather shop in a place that spoke your language or a place where you weren’t understood? What is AI customer service? Case in point. Source: Heyday 2.

FAQ 98

FAQ Team Cost Loyalty 98

Hootsuite

APRIL 3, 2023

Bonus: Download your free pack of 5 customizable Facebook cover photo templates now. A Facebook engagement post is a type of social media post that increases your Facebook Page’s engagement rate by encouraging your followers to take action. Luckily, it’s never been easier for anyone to create great-looking media.

Engagement 110

Engagement UGC Facebook HootSuite 110

Hootsuite

AUGUST 24, 2021

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. If you know where customers are having issues with your brand or its products, you can resolve pain points before you lose customer loyalty. Get the template now!

SMS 110

SMS Survey HootSuite Sentiment 110

Keyhole.co

JANUARY 20, 2024

Many of us crave community, and fostering community is a great way to drive brand engagement and create customer loyalty. Screenshot taken from Instant Pot’s Facebook page You can use a Facebook group to start discussions, add events, upload media, and provide instructional guides. Their Facebook group has 3.2

Small Business 100

Small Business Engagement Strategy Facebook 100

Hootsuite

SEPTEMBER 15, 2020

Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. Depending on your brand’s social media policy , you may want to delete Instagram DMs. How to delete and hide Instagram DMs. Download now.

Instagram 144

Instagram How To Notification FAQ 144

Hootsuite

AUGUST 2, 2022

Bonus: Get a free, in-depth guide to The Why, What, and How of Social Commerce. Learn how to sell more products on social media and delight your customers without relying on cookies. FAQ chatbots can improve office productivity, save on labor costs, and ultimately increase your sales. What is a chatbot?

FAQ 80

FAQ Discount Team Conversation 80

Hootsuite

JULY 25, 2023

Craft perfect posts in seconds OwlyWriter AI instantly generates captions and content ideas for every social media network. Re-write this email to appeal to social media marketers [INSERT EMAIL]. Explain the biggest pain points a buyer in enterprise social media management software has before making a purchase.

Marketing 90

Marketing Upcoming HootSuite Campaign 90

Hootsuite

AUGUST 14, 2023

Check out our webinar on the DOs and DONTs of ChatgGPT for social media. Craft perfect posts in seconds OwlyWriter AI instantly generates captions and content ideas for every social media network. Prompts can include: Create a template for an accountant’s resume with ten years of experience. New to ChatGPT?

Products 92

Products Real Estate Tourism Fashion 92

Hootsuite

MARCH 21, 2022

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. WhatsApp is the world’s third-most-used social media platform, behind Facebook and YouTube. Get the template now! Over time, this can enhance brand loyalty.

Tips 110

Tips How To HootSuite Template 110

Hootsuite

MAY 5, 2022

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Get the template now!

Retail 72

Retail Template Templates How To 72

Hootsuite

NOVEMBER 28, 2022

Bonus: Get our free, fully customizable Customer Experience Strategy Template that will help you understand your customers and reach your business goals. Boost customer loyalty. This boost in loyalty can act as word-of-mouth marketing and increase your Net Promoter Score (NPS). Generate social media buzz.

Tips 123

Tips HootSuite Survey FAQ 123

Hootsuite

APRIL 7, 2021

Bonus: Get a free, customizable competitive analysis template to easily size up the competition and identify opportunities for your brand to pull ahead. And while its numbers pale in comparison to “old social media” platforms, its growth since September has been remarkable. Get the template now! What is the Clubhouse app?

Influencer 143

Influencer Privacy Template Templates 143

Hootsuite

JULY 13, 2023

Sprinklr has emerged as a popular social media platform, but it’s not the only player in the space. Magic happens on social media when the right stories are heard and the right conversations are started. 1 Social Media Tool Create. Try Hootsuite free for 30 days. #1 Free 30-Day Trial 2.

Comparison 76

Comparison HootSuite Hubspot Price 76

Hootsuite

APRIL 19, 2023

Social messaging apps are now essential communication tools. And not just for individual social media users — for brands, too. Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. What are social messaging apps?

HootSuite 87

HootSuite Delicious FAQ Conversation 87

Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Don’t forget to build your social media customer service strategy , too.

Tips 107

Tips HootSuite Survey Template 107

Later

AUGUST 21, 2020

In this blog post, we’ll spotlight 9 mission-focused brands, how they use Instagram to help drive meaningful change, and what you can learn from them: Why Brands Should Support Social Causes on Social Media. And social media is a great way to share that mission with your community. nolaskinsentials.

Instagram 104

Instagram Brands Communities Loyalty 104

Sprout Social

NOVEMBER 22, 2021

On social, things are a bit trickier. Social media interactions come in many forms, including DMs, comments, tagged posts and more. If you handle social messages natively within each network, you risk sending duplicate or conflicting responses to the same person. Give your reps the context they need to succeed.

Team 110

Team Collaboration Retail Questions 110

Sprout Social

DECEMBER 20, 2023

As social media becomes more influential, impactful and involved, having robust tools with the latest and greatest features is becoming increasingly important. According to The Sprout Social Index™ , 81% of marketers already say AI has had a positive impact on their work. Take the introduction of new AI tools recently.

HootSuite 103

HootSuite Brands Price Collaboration 103

Sprout Social

JULY 12, 2023

Scale your customer care functions According to The 2023 State of Social Media report, 93% of business leaders believe AI and ML capabilities will be critical for scaling customer care functions over the next three years. And 59% say they expect to rely more heavily on social data for customer support moving forward.

Sentiment 89

Sentiment How To Analysis Team 89

Convince & Convert

SEPTEMBER 1, 2010

There’s a huge gap between the perception of social media as an instant, free, can’t miss marketing opportunity and the reality of social media as a long-term, time-intensive customer loyalty and brand advocacy opportunity. The bottom line is that you need to EXPECT to fail in social media.

Social Media 121

Social Media Consultant Social CRM eBook 121

Sprout Social

JANUARY 26, 2021

Building community and supporting customers is imperative for attracting and retaining customers through social media. Social media marketing isn’t just about talking to your customers and fans, but also with them. There are a million reasons people send a brand a direct message on social media.

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Template Templates Instagram FAQ 131

Sprout Social

APRIL 6, 2023

Consider your options: Your website Messenger by Meta Twitter Direct Message Instagram Direct This is essential because demographics differ for each social network. For example, social media demographics show Gen Z and Millennials made a shift from using to Instagram and make up two-thirds of Instagram users.

Marketing 79

Marketing Airlines Conversation Team 79