Why social media teams will be at the center of conversational commerce
Sprout Social
JULY 7, 2021
Conversational commerce can even be used to confirm your attendance at a brand event over text message instead of navigating to a separate signup page. Keyword for an event series. ?? Message with details for my location pic.twitter.com/Hh4WqWg6pJ. Few teams will ever really “get” your customers like the social team.
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