The social media customer service statistics brands need to know in 2022
Sprout Social
OCTOBER 27, 2022
The number of US social media users is expected to surpass 308 million in 2023 (up over 6 million from 2022 projections). Even worse, over a third will talk about the experience with their family and friends. So how are customers using social channels to receive support from brands? Social media.
Let's personalize your content