Remove influence

Direct Marketing Observations

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Conversation Gained-How to Determine Influence in B2B Social Media

Direct Marketing Observations

I don’t know a marketer out there that would say that influence in social media is not a commodity, if you know how to leverage it. I do however, know a lot of marketers out there, who struggle with determining and identifying influence in social media and because of that, can not leverage it; and that’s NOT a commodity!

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The Many Faces of Social Influence

Direct Marketing Observations

I’ve been in the social media space for over 10 years now and without a doubt the two most vexing topics year in and year out are how best to leverage a brands presence in social media and how to engage with influencers. In my opinion, influence in social can have many faces. Does that mean influence?

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The Many Faces of Digital Influence

Direct Marketing Observations

I’ve been in the search and social media space long enough to know that without a doubt the two most vexing topics year in and year out are how best to leverage a brands presence in social media and how to engage with influencers. In my opinion, influence in social can have many faces. Does that mean influence?

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On Influence and Bad Blog Posts

Direct Marketing Observations

The thinking is well illustrated by David Armano with his depiction of influencer ripples. It’s why companies are so hot on the influencer thingright now-find the influencer and get eyeballs and sell product. Crappy content always has a fighting chance with a killer post title and a supposed influencer sharing it.

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When influence is confused with popularity

Direct Marketing Observations

I guess this is the week of Influence. Take the Fast Company Influence Project -talk about a sh@#! For the moment, brands like Fast Company need to think long and hard before redefining what influence means. Influence is based on trust and targeted connections, not ego and self-adulation. I was wrong.-

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How to Alienate an Influencer with Horrible Customer Service.

Direct Marketing Observations

First, I am not making this up and second, I very rarely complain openly on a social platform about another company underperforming in the customer service area. The customer has the tools to make or break a company. Today my wife and I decided to try some place new for lunch. The customer will always right.

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A Reminder on Risk Mitigation in Social Media

Direct Marketing Observations

Social media is altering the how, the when, the why and the who in companies large and small. Shape your company’s influence and don’t be influenced by your company’s ignorance or naivete. Companies shouldn’t be forced into a proactive approach to anything.