Convince & Convert

SEPTEMBER 20, 2010

A comprehensive survey (1,753 respondents) released today by Edison Research, paints a fascinating picture of Twitter and its role in America’s social media ecosystem. Note that the survey population was 12 and up, including a representative portion of seniors). 42% learn about products and services via Twitter.

Social Media 160

Social Media Statistics Strategy Research 160

Techipedia: Tamar Weinberg

JANUARY 5, 2012

The newsletter, which was sent within the first week of the month, would include new research findings from surveys conducted by research groups such as the Pew Research Center, new discoveries from a marketing firm’s eye tracking study, or data that was recently culled across a multitude of SEO agency case study reports.

Marketing 264

Marketing SEO Case Study Small Business 264

Convince & Convert

JULY 28, 2010

When I discuss this concept with companies, however, too often I hear something in the realm of “we don’t know what to provide our customers that would be helpful.&# This is the strategy of creating a Social FAQ. Website surveys, email surveys, Facebook inquiries, focus groups, telephone calls to 25 customers each month.

Social Media 150

Social Media Strategy Consultant B2B 150

Sprout Social

JUNE 10, 2021

An email newsletter is a digital communication sent from a company to its list of subscribers. Companies use email newsletters for a variety of reasons: Announce sales and discounts. Inform on company news and updates. If you’re a B2C company, announcing sales drive customers to shop on your site. FAQs and their answers.

Newsletter 126

Newsletter How To Marketing Template 126

Buzz Marketing for Technology

JUNE 27, 2008

Julie Oman is an Information Steward for The Dow Chemical Company in Midland, MI. I feel a degree of responsibility in ensuring the knowledge workers of my organization have the fundamental skills to deal with whatever knowledge management technology and processes are adopted by the company. Information Literacy in the Workplace.

Library 100

Library Compete Skills Proposal 100

Later

MAY 8, 2019

They include a mix of products, behind-the-scenes shots, FAQs, HQ life, and more to give their viewers a well-rounded look at their business. Sharing the why behind your company helps separate yourself from the crowd and create a personal connection with your audience. Product updates. Lifestyle content. User-generated content (UGC).

Fashion 83

Fashion Instagram Influencer UGC 83

Buzz Marketing for Technology

JUNE 27, 2008

Mobile & Wireless. And those are the factors Marco Torres takes pride in as he surveys his classroom. "My Buyers Guide Listings. T&L Events. Tech Forum. Data Management. Assessment & Testing. Curriculum. Professional Development. Leadership. About Techlearning.com. Sales and Advertising. Media Kit. T&L magazine.

Skills 100

Skills Education Project Report 100

Sprout Social

JULY 12, 2023

Plus, you’ll see examples of how other companies are using it to elevate their customer service. Improve the quality of customer support chatbots Among the leaders surveyed, 41% feel NLP will be crucial in improving customer interactions through virtual assistants and intelligent chatbots. What is AI customer service?

Sentiment 89

Sentiment How To Analysis Team 89

Convince & Convert

MAY 26, 2010

Create a social media steering group (cross-functional) for your company. Social media is fueled by passion, and too many companies try to take elements of their company that aren’t passion-worthy, and attempt to build a social media program around it. Facebook fan pages are email newsletters 2.0

Social Media 135

Social Media Consultant Video Strategy 135

Sprout Social

DECEMBER 20, 2023

Meet customer needs quickly with Sprout’s copy AI features, or with canned FAQ answers stored in the Asset Library. Oktopost Oktopost touts itself as a tool best suited for B2B companies looking for a full social engagement suite. Their “banned keywords” function assures everyone is adhering to brand voice and company standards.

HootSuite 103

HootSuite Brands Price Collaboration 103

Buffer Social

JUNE 24, 2019

Mobile Monkey. To find these FAQs, there are a couple great places to look: Your customer service team. Other companies choose to lean into the “bot-ness” by making the voice a bit more obviously robotic. Tools like Mobile Monkey can then make it easy to send out new blog posts or quick information to this group.

Strategy 73

Strategy Marketing Survey Newsletter 73

Webbiquity SMM

SEPTEMBER 19, 2012

Dennis Yu provides an outstanding set of techniques to use in various circumstances, such as when you hosting an event, promoting a video, or if your customers are other businesses: “If you know the names of the actual companies you’d like to have as clients, include them in the your list of workplace targets. Facebook Apps and Tools.

Tools 178

Tools Facebook MySpace Hubspot 178

Buzz Marketing for Technology

JUNE 27, 2008

Are you involved in setting the direction for your companys IT budget or strategy? Login | Register | FAQ |. s anyone under 30 working in your company, youâ??ve Few companies are prepared to deal with these issues in any comprehensive way. Network Monitoring. Disaster Recovery. Load Balancing. Operating Systems.

Wireless 100

Wireless RFP Web 2.0 Microsoft 100

Convince & Convert

SEPTEMBER 8, 2010

Mobile is Critical MySpace was slow to adopt mobile technology, and the lack of MySpace in your pocket was part of what killed them. Further, mobile users actually spend more time on Facebook, not less. In 2006, you have a veritable ATM machine, with companies begging you to put banner ads on your site.

MySpace 137

MySpace Facebook Social CRM Consultant 137

Convince & Convert

FEBRUARY 9, 2010

Social media relies on the premise that we’ll believe what people tell us more readily than if we were told the same thing by a nameless, faceless company. A survey of 4,875 adults (500 U.S.) A survey of 4,875 adults (500 U.S.) That’s why brands go to great lengths to humanize themselves on the social Web.

Social Media 119

Social Media Strategy Survey Social CRM 119

Webbiquity SMM

NOVEMBER 12, 2013

How does social media use differ in B2B vs. B2C companies? How do marketers separate hype from reality in mobile? As many companies have learned the hard way, unanswered complaints on social networks can go viral, causing real damage to a company’s brand. Between large and small businesses? Which explains a lot.

Statistics 229

Statistics Social Media B2B Journal 229

Convince & Convert

JUNE 23, 2010

Market research is as important to most companies as the payroll department. Surveying, physical and online focus groups and opinion polling are still the primary tactics companies depend upon for market prediction and go to market strategy. Yet, it seems to be a stagnant mode of gathering feedback. Embrace these people.

Crowdsourcing 122

Crowdsourcing Social Media Strategy Construction 122

Convince & Convert

DECEMBER 30, 2015

These are their own words—a form of word of mouth—that you use to inspire interest in your company, products, or services. Company News. Your company is ever-changing. Even silly, simple news can help your customers feel a connection with your company. Company Goals. Think of quotes as short-form testimonials.

Diagrams 60

Diagrams Posterous Eventful Template 60

Convince & Convert

SEPTEMBER 15, 2015

These are their own words—a form of word of mouth—that you use to inspire interest in your company, products, or services. Company News. Your company is ever-changing. Even silly, simple news can help your customers feel a connection with your company. Company Goals. Think of quotes as short-form testimonials.

Types 60

Types Content Diagrams Posterous 60

Buzz Marketing for Technology

OCTOBER 7, 2008

Mobile & Wireless. Mobile & Wireless. Mobile Devices. Mobile Access. Mobile Applications & RFID. Hes great at hammering out details one on one with other intensely focused people, often the CEOs of the companies he contracts for. IT Management. Networking. Servers & Data Center. Shark Bait.

Wireless 268

Wireless Microsoft Applications Web 2.0 268