Keyhole.co

JANUARY 17, 2024

So, when we delve into social listening, we’re exploring the “why” – the motivations and sentiments that drive the online discourse. You need to gauge and analyze the overall sentiment of online conversations related to your brand. Monitoring tackles the symptoms, and listening dives deep to reveal the root causes.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Sprout Social

JANUARY 9, 2024

AI analytics is the process of extracting useful information from big data using advanced machine learning (ML) and AI tasks like natural language processing (NLP). It is used to identify patterns and trends in data for informed decision-making. What is AI analytics? Why should we use AI for data analysis?

Analytics 110

Analytics Sentiment Analysis Patterns 110

Keyhole.co

MARCH 26, 2024

But with its forays into films and collaborations with other pop culture icons, the brand is an adult favorite, too. But what launched the brand into mainstream pop culture was its collaboration with Star Wars and Lucasfilm Ltd, starting in 1999. Sure, LEGO is a prime playground catering to the entertainment and education of children.

Construction 52

Construction Social Media Strategy Collaboration 52

Sprout Social

JANUARY 11, 2024

These tools create positive experiences and inform brands on how to improve their service. This includes sentiment analysis, unsatisfactory responses and your top reps. Having a pulse on all of the above informs how you can improve your customer experience and eliminate bottlenecks. What is customer service software?

Software 82

Software Tools Knowledge Base Hubspot 82

Sprout Social

MAY 31, 2023

With AI, communications teams can gain a deeper understanding of the customer’s mind through social media sentiment analysis. Sentiment analysis tools use machine learning to gather information about consumer attitudes and assess their emotional state. Now, we’re changing our processes to accommodate state law.

Sentiment 118

Sentiment Press Release Analysis Team 118

Koka Sexton

AUGUST 10, 2023

Surveys show that 20% more sales teams are making decisions with real-time insights that are informed by data. This includes understanding which channels drive the most engagement, the best time to generate leads, and the most effective types of content to use for customer outreach.

Metrics 52

Metrics Collaboration Sentiment Loyalty 52

Sprout Social

MAY 5, 2021

Here are some examples of how sales enablement and marketing can collaborate so you can better translate support into action. Over time, you can hash out which type of content performs best for attracting and closing leads from social and strive to publish more of it. Understanding customer sentiment. No surprises here!

Data 113

Data Marketing How To Collaboration 113

Keyhole.co

MARCH 9, 2023

Using social listening, you can conduct in-depth sentiment analysis and understand how your audience feels about your brand, certain features, or if there’s anything noteworthy. Hootsuite has useful features to help you track brand mentions, identify thought leaders and influencers, and track brand sentiment.

Tools 84

Tools Sentiment Hubspot Price 84

Sprout Social

NOVEMBER 2, 2023

To keep up with it all and better inform your social media marketing strategy , create a customer journey map as a blueprint to help you understand your customers at each stage. Tools like Sprout Social use AI-driven sentiment analysis to dig into social listening data to give you insights on what people think about your brand.

Examples 100

Examples Template Templates How To 100

Sprout Social

JUNE 7, 2023

In this guide, you’ll learn how to build an exceptional brand experience with a step-by-step brand strategy framework that adapts to your customers’ needs, plus social listening examples that show how sentiment mining drives ongoing customer growth and retention. What is brand experience?

Brands 109

Brands Sentiment How To Analysis 109

Oktopost

JUNE 4, 2020

A living and breathing document that changes with the times, the social media policy is created and maintained through cooperation and collaboration of numerous teams in the organization. As mentioned above, the creation and maintenance of a social media policy are the product of collaboration between multiple teams.

Policies 146

Policies Social Media Guidelines Sentiment 146

Sprout Social

JANUARY 18, 2022

With social listening , you can distill those unfiltered conversations into actionable insights that can inform your communications goals. While there are a ton of creative ways to use social listening , there are two use cases that can help you refine your strategy: audience insights and brand sentiment. . GM’s Mary Barra.

Skills 124

Skills Sentiment Team Press Release 124

Sprout Social

AUGUST 22, 2023

Sophisticated social listening tools, powered by ML and AI technologies like sentiment analysis and NLP, scan millions of data points in customer chatter to understand consumers’ needs, wants and brand experience. What are the benefits of conversational analytics? How does conversational analytics software work?

Analytics 84

Analytics Conversation Brands Sentiment 84

Keyhole.co

DECEMBER 13, 2023

Mention: A quick overview Mention offers a suite of features to help brands monitor relevant online discussions, listen to and capture information from posts, and publish posts to social platforms. According to a review , the tool confuses information about the brand and draws on data from other similar-sounding names.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Sprout Social

MARCH 7, 2022

Here are four types of brand survey questions marketers use to learn more about how audiences perceive their brand: Cognitive : Questions that assess what audiences associate with your brand. This information can help you determine the perceived threat of a crisis, making it foundational to your response strategy.

Survey 90

Survey Brands Sentiment Template 90

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features. Analyze sentiment analysis to understand how the world feels about your brand. Keep a close eye on your competitors.

Industry 52

Industry News Google Brands 52

Hootsuite

MAY 1, 2023

Social media managers have a tough gig, often juggling multiple accounts , managing complex campaigns, and collaborating with stakeholders. This helps promote collaboration while reducing redundancy and duplication of effort. This also allows you to make more informed decisions regarding future content strategies.

Template 135

Template Templates Social Media Tips 135

Sprout Social

FEBRUARY 6, 2023

Core social media features and functions for your brand Although every social platform is different, they share some functionalities that set them apart from other types of media. Analyze conversations around your brand and industry to identify trends and understand sentiment. And don’t forget about social listening.

Features 98

Features Social Media Curation Geotagging 98

Sprout Social

JANUARY 19, 2021

Social is the cornerstone of today’s brand-consumer relationship, and it’s often the first place people turn to find information, ask questions and share their thoughts and feedback. You can also analyze sentiment scores and trends to see how your audience feels about your competitors (and relevant topics) compared to your own brand. .

Data 92

Data Sentiment API Analysis 92

Keyhole.co

MAY 3, 2023

Quantitatively, you can get real data that helps inform your strategy. For example, if you were a national Mexican restaurant chain, you might want to find the most influential people that regularly post on #TacoTuesday, as they’re a natural fit for a collaboration.

Hashtag 52

Hashtag Social Media Sentiment How To 52

Unmetric

AUGUST 28, 2019

Social media monitoring is the process of gathering information on your brand’s mentions, share of voice, sentiment, and more. On the other hand, social media listening is the process of analyzing the gathered information, looking for hidden patterns in the sentiment, comments, and so on.

Social Media 101

Social Media Tools Sysomos Sentiment 101

Keyhole.co

MARCH 11, 2024

This is where the importance of a structured monthly LinkedIn Analytics report comes into play – it’s a powerful tool for tracking your performance and making informed, strategic decisions for sustainable growth. Keyhole offers advanced features such as sentiment analysis, hashtag tracking, and competitive benchmarking.

Template 52

Template Templates Analytics LinkedIn 52

Keyhole.co

JANUARY 9, 2024

This invaluable information helps identify strengths, weaknesses, and areas for improvement, helping to develop a more competitive content strategy. Demographic tracking of followers will allow you to better understand your audience and target campaigns by location, company size, occupation type, seniority, and industry.

Metrics 52

Metrics LinkedIn Analytics Sentiment 52

Sprout Social

MARCH 19, 2020

Agencies of all types are brought on to handle a multitude of responsibilities for their clients. It provides a wealth of data and information to leverage in your pitches and client strategies. Every agency starts with a specific type of expertise. The answers should inform your messaging and the content you share on social. .

Social Media 107

Social Media Strategy Case Study RFP 107

Oktopost

DECEMBER 21, 2023

By conducting thorough research on target markets, consumer preferences, and competitor strategies, CMOs can make more informed decisions and allocate resources effectively. Social Media Listening : Monitor social media platforms to gauge customer sentiments, opinions, and discussions related to your brand and industry.

Marketing 62

Marketing Survey Skills How To 62

Unmetric

AUGUST 19, 2019

Insights on your brand’s performance on social will help understand your audience better, create more robust content, and make informed business decisions. You can dissect which type of your posts garner more engagement and at what time. A social media monitoring tool can track: Monitor mentions of your brand. Track relevant hashtags.

Social Media 91

Social Media Tools Price Hashtag 91

Oktopost

DECEMBER 22, 2019

Social listening means monitoring feeds and platforms for references to your brand, products, competitors, and related keywords, and then taking the extra step to analyze and comprehend what’s being said, who’s saying it, and why, so that you can take action based on that information. The Benefits of Listening. Brand 24. . BuzzSumo. .

Tools 116

Tools B2B Sentiment Notification 116

Hootsuite

SEPTEMBER 30, 2022

There are three types of ecommerce chatbot platforms: Artificial intelligence (AI) driven chatbots that use natural language processing and conversational AI. They answer questions, offer information, and recommend new products and or services. Gather information about their needs and interests. Engage customers. Automate sales.

FAQ 121

FAQ Retail Overview Loyalty 121

Hootsuite

JUNE 28, 2023

Sure, some direct visitors are really typing www.yourcompany.com into their browser. Dark social provides valuable information Dark social is all about connection. Use a URL shortener Besides making your social posts tidy, shortening links also lets you add tracking information for accurate analytics measurement. dark social.

HootSuite 120

HootSuite URL Analytics Forums 120

Sprout Social

JUNE 28, 2023

Automation also breaks down silos and smooths out collaboration within your team, and beyond. This is where you identify what type of outreach to conduct at every touchpoint of the customer journey—and where automation fits in along the way. And more businesses are starting to warm up to this.

Team 106

Team Hubspot Marketing SMS 106

Sprout Social

MARCH 17, 2020

To help your team respond as effectively as possible, we’re sharing a collection of Sprout features that can help you navigate everything from pausing your outbound messages to providing faster information and customer care. Collaborative inbox tools like Message Completion , Tasks and Collision Detection. Inbox Rules and Chatbots.

Features 97

Features Brands Library Team 97

agora pulse

NOVEMBER 10, 2020

To report social media analytics, you need a tool that can collect accurate data, share helpful insights, and allow your team to draw informed conclusions. The best social media analytics tools source data directly from each social platform and compile the information into easy-to-understand reports. Social media channels.

Analytics 179

Analytics Social Media Tools Price 179

Keyhole.co

DECEMBER 22, 2022

This includes using videos, graphics, or other types of multimedia to showcase their products and stories. Nike regularly shares updates about its products on its social media channels to keep its audience informed and engaged. Collaborating with public figures. Engaging with the audience. Sharing product updates.

Social Media 59

Social Media Strategy Collaboration Analysis 59

Sprout Social

AUGUST 10, 2021

We can dig in on specific topics, understand sentiment, and surface things we might miss by relying only on instinct. . We make smarter, more strategic decisions about the types of sessions we build (for example, a keynote speaker versus more in-depth workshops) when we look at our audience’s needs and wants using social data.

Eventful 120

Eventful Team Sentiment Social Media 120

Sprout Social

FEBRUARY 5, 2020

Once you start collaborating and finding out the goals and challenges of other departments, you can create a listening strategy that yields long term ROI. Want more information first? Is sentiment trending up or down? It’s time to start getting other departments jazzed about the power of social listening tools. .

Tools 89

Tools Sentiment How To Team 89

Sprout Social

JANUARY 25, 2022

To keep up with it all and better inform your social media marketing strategy , create a customer journey map. 4 Types of customer journey maps & examples. content types you serve your customers. Decide on a customer journey map type. 4 Types of customer journey maps and examples. solutions to pain points.

Examples 90

Examples Template Templates How To 90

Oktopost

DECEMBER 5, 2022

Only some links must be manually created by reaching out to bloggers and editors to collaborate on content. Having consistent business information on the page as a reference for the search engine may also improve local SEO. ↑ Some of the best links are earned organically. Sharing content on social media provides that opportunity.

SEO 115

SEO Social Media Reputation Real Estate 115