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64% of U.S. Workers Say Employee Experience Directly Impacts Customer Service

The Realtime Report

This research comes as the American Customer Satisfaction Index is its lowest point since 2005, and citizen satisfaction with federal government services at its lowest point since 2015. Yet less than half (38 percent) say that their organization places a great deal of importance on employee experience and satisfaction.

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How to Use Social Media to Market Your Business Like a PRO

Rebekah Radice

— Ann Smarty (@seosmarty) June 30, 2015. — Phil Turner (@EP_pturner) June 30, 2015. RT @vcbuzz Her rebekahradice.com – voted a “2015 Top 10 Social Media Blog” by Social Media Examiner #vcbuzz. — Rebekah Radice (@RebekahRadice) June 30, 2015. — Rebekah Radice (@RebekahRadice) June 30, 2015.

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How Do Emerging Economies Compare In Terms of Internet Access?

The Realtime Report

Research into household access to the Internet shows that, by region, the dominant region in 2015 was Europe, with 82.1 By 2015, that figure had grown to 43.4 By 2015, that figure had increased to 54 percent, with much of the increase attributable to such economies as China, Malaysia, and Brazil. percent, respectively.

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Four theories on the declining trust in Canadian social media

Dave Fleet

This might seem strange, given the various media scandals that Canada faced over the last year ( Gomeshi , Roberts , Lang ) – yet despite this, trust in traditional media still rose from 2015. Meanwhile, trust in social media fell by six per cent. Here are a couple of theories from my end: More media, less social.

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9 YouTube stats to inform your marketing strategy in 2019

Sprout Social

When YouTube first arrived in 2005, few likely had any idea how valuable it would become. The first video, “ Me at the Zoo ,” launched on April 23, 2005, and the first ads followed two years later. By 2010, YouTube was generating more than two billion views each day.

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How the YouTube algorithm works in 2022

Sprout Social

2005-2011: Clicks & views. 2015-2016: Satisfaction & personalization. YouTube has significantly adjusted its algorithm a few times in its history. As a result, these changes had a direct impact on the videos that were posted and how users came across them.

YouTube 124
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Amazon's Beast That Is Prime, Netflix Pumps Up And More On This Week's CTRL ALT Delete Segment On CHOM 97.7 FM

Twist Image

In 2015, he said that Prime had "tens of millions" of customers. Back in 2005 the company was purchased by Yahoo! And that beast keeps growing. Last week, Amazon's Jeff Bezos wrote his annual letter to shareholders. To date, the company has held the number of people signed up to their Prime service private. Remember Flickr ?

Yahoo 45