Reputation, SM2, Social CRM and System

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Reputation

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 21, 2010

On-going monitoring: What are people saying about your brand and how can you use that information to either repair your reputation or identify opportunities? To be fair, I’ve only included those I’ve actually used (Radian6, Sysomos, Spiral 16) or tested (Meltwater, SM2). Is that a recent add to the system? Thanks Katie!

Social Media

Social Media Radian6 Strategy SM2

Monitoring vs Analytics [Infographic]

Buzz Marketing for Technology

FEBRUARY 9, 2011

So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. They also provide a unique service from any of the vendors I spoke to around “text mining into a central database with integration into a CRM system”.

Crimson Hexagon

Crimson Hexagon Analytics Sysomos Radian6

Social Media Informer

Convince and Convert Blog: Social Media Strategy and Social Media.

Monitoring vs Analytics [Infographic]

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