IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

We began the session by walking the participants through the storyboard and then encouraged them to comment. ” Some processes were carried out exclusively by e-mail or instant messaging. Recreating the message trail involved searching and filtering the e-mail many different ways to ensure that the most recent information was captured. One participant had seven different versions of the same RFP process. Country/region [ change ] Terms of use.