Remove Comments Remove Instant Messaging Remove Mobile Remove RFP
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IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

We began the session by walking the participants through the storyboard and then encouraged them to comment. ” Some processes were carried out exclusively by e-mail or instant messaging. One participant had seven different versions of the same RFP process. We collected data on a diverse set of work processes.