Friday Roundup: Customer Service
Waxing UnLyrical
MAY 17, 2013
Image: larryc (Smile) [ CC-BY-2.0 ], via Wikimedia Commons. Why: Daniel Newman discusses how emotional attachment plays a key role in customer retention and brand loyalty. If so, do add to the comments below, you know how we love to hear from you! What You Don’t Want Me Thinking When I Buy From You. Based in the Washington, D.C.,
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