Brand Monitoring Press Release Social Media Social Networking 
Sprout Social
APRIL 15, 2024
The crisis began when the bank issued a press release to say it wanted to raise cash—a statement Fast Company labeled “the press release from hell” It had the opposite effect and customers rushed to the bank to take out their money. Automated chatbots keep every communication during a crisis on-brand.
Webbiquity SMM
FEBRUARY 13, 2017
Social media monitoring is vital for virtually every B2B or B2C brand. 58% of consumers follow brands on social media. However—96% of the people who discuss brands online do not follow those brands’ owned profiles. These tools can help you find out. 1) Socialbakers. 2) Netvibes.
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