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The complete guide to chatbots for marketing

Sprout Social

Chatbots typically operate within SMS text, website chat windows and social messaging services—like Messenger, Twitter, Whatsapp and Instagram Direct—to receive and respond to messages. Additionally, your chat conversations will differ based on the pages, networks and channels your programs live on. billion by 2025.

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9 of the Most Popular Messaging Apps in 2023

Hootsuite

What are social messaging apps? Social messaging apps are programs on your phone or computer that allow you to chat privately with one or many other users. Unlike SMS and text messages, you are connected via the internet, not through phone reception. Many include video chat. A predicted 3.51