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The complete guide to chatbots for marketing

Sprout Social

Chatbots typically operate within SMS text, website chat windows and social messaging services—like Messenger, Twitter, Whatsapp and Instagram Direct—to receive and respond to messages. For example, portable blender company, BlendJet, saw their average order rates increase 17% and sales 15% after deploying a Facebook chat plugin.

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9 of the Most Popular Messaging Apps in 2023

Hootsuite

What are social messaging apps? Social messaging apps are programs on your phone or computer that allow you to chat privately with one or many other users. Unlike SMS and text messages, you are connected via the internet, not through phone reception. The two are owned by the same parent company, Tencent.) A predicted 3.51