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Mastering Social Media ROI: Steps to Empower Your Team

Convince & Convert

The struggle is real for social media leaders, managers, and teams. So if we know how important social media is to connect with consumers and bring them along the social media marketing funnel, why do we find it difficult to prove ROI to leadership within an organization? Define the role and responsibilities of the social team.

ROI 138
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#663: Backstage Pass: My Customer Experience Team Shares Their Top Strategies

Amy Porterfield

I've […] The post #663: Backstage Pass: My Customer Experience Team Shares Their Top Strategies appeared first on Amy Porterfield | Online Marketing Expert. Listen on… Building a business free of overwhelm with an efficient customer experience department.

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How to Operate at Maximum Output with a Small Team

Social Media Strategies Summit

Many government social media managers have small teams responsible for managing content and strategy across multiple platforms; others might be the only people focusing on social media at their agencies. Emily Bonilla-Pieton says her team at the TSA is spread across the country, so they spend a lot of time in video meetings.

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Building an Organic TikTok Strategy

Likeable

In the words of Lacey Mark, Likeable’s Associate Director of Social Strategy, TikTok might have once been viewed as a younger platform full of dance challenges — but today, that isn’t the case. Vegan beauty brand Isle of Paradise, for example, used Spark Ads to highlight existing, organic videos, and saw a 68% increase in revenue.

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How Hootsuite Integrates Our Paid and Organic Social Strategy

Hootsuite

Organic and paid social—they’re the peanut butter and jelly of marketing. Unfortunately, these two worlds often work in silos as separate teams or even separate departments. At Hootsuite, we know our social success is directly tied to our integration of paid and organic efforts. Why unite organic and paid social strategies?

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AI won’t replace social teams: Here’s why

Sprout Social

This new era of artificial intelligence (AI) naturally has social teams thinking: Is an AI social media manager about to take my seat? The more monotonous tasks AI can take on, the more you can focus on growing your strategy, and business, and do more of what you actually like. In the 2010s, that meant creating an Instagram strategy.

Team 135
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How to Tie Social Strategy into Broader Communications Strategy

Social Media Strategies Summit

A communications strategy sets out how you reach, engage, and convert your target audience, including: Who they are. Social media for government should form an integral part of any agency’s communications strategy, with 82% of Americans having profiles on at least one social platform. Why you’re talking to them. How you talk to them.

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