Mindjumpers
AUGUST 3, 2012
Such platforms as Yammer, Chatter and Jive certainly look and feel similar to Facebook – with a news feed, groups, friends and status updates. They cited issues with file sharing, inefficient search, lack of customization, and bugs with mobile functionality. If that were the case, Microsoft wouldn’t have dropped $1.2
Buzz Marketing for Technology
NOVEMBER 9, 2011
Listening for and spotting a customer issue, responding to them and solving their problem in minutes using social media provides an “exceptional customer experience” which also unlocks the beauty of social media and the web in sharing stories of great customer service travel far and wide. Improved Customer Support. Generated 32% more ideas.
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Buzz Marketing for Technology
AUGUST 1, 2008
Clearstep is a gathering place for Online Community and Internal Collaboration practitioners to interact, share best practices, and gain access to a much wider range of perspectives on common community and collaboration issues. Learn more about Jives solutions for enterprise collaboration and online communities. © Jive Software.
Bill Hartzer
MAY 26, 2010
Maestro, TNS Cymfony’s third generation listening and influence driven platform, makes integrating innovative technology with expert analysis easy, yet provacatively informative by helping to identify the people, issues, and trends impacting business – both online, and off.
Jeff Esposito
APRIL 1, 2013
This is also a great way to streamline customer support and get a prompt resolution for customers as these types of communities have repositories of knowledge that you can refer back to should another customer have a similar issue. Companies like Constant Contact and Aetn a do a great job with their own “owned “communities.
Jeff Esposito
JULY 21, 2010
While the episode was a concocted PR nightmare, the Cavaliers media relations team soon had a bad dream of their own as owner Dan Gilbert issued a statement blasting his former superstar’s decision. However, a funny thing happened after the fine was issued by David J. The other one doesn't seem to jive for me.
Social Media Strategery
AUGUST 26, 2010
Now, take a look at the official support areas for WordPress , Telligent , MindTouch , Jive or any of the dozens of social software vendor sites. You gain trust and respect because they know that you’re dealing with the same issues they are. The team responsible for increasing awareness of your Enterprise 2.0 Notice anything?
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