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10 Best Social Media Management Tools

agora pulse

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. Social CRM. Social CRM. Social CRM. Publishing. Publishing.

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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

TA : Most companies are looking for listening tools to do two things: show trends and anomalies; and show cause and effect. We have a lot of small business customers due to our price-point (note: as low as $9.99/month), month), so filtering and more and more analytics are important to our customers. What’s going to happen next?

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Why Choose a Social Media Management Tool Over a Native Tool?

agora pulse

Read on to discover how a social media dashboard can help your team do more, from scheduling and engagement to listening and reporting. Whether you handle Facebook Pages or Facebook Groups, you need a tool that can manage them all. Social media dashboard vs. native tools. Business Manager doesn’t support Facebook Groups either.

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Announcing The Socialized Business Podcast

Justin Levy

What is The Socialized Business Podcast? This is the description that you can find on our website: The Socialized Business Podcast was created to educate and inform the community on the growing trend of social business and how it’s affecting both large and small organizations. How can I get involved?

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Sysomos Acquired By Marketwire

Dave Fleet

In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. Note: CNW Group is a 76design client. Indeed, analysts like Altimeter’s Jeremiah Owyang have been commenting on the consolidation trend for a while. Acquired by. Jive Software. January 2010.

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2011 Q1 Review: SocialFish clients and work

SocialFish

Financial Executives International –FEI has a fantastic LinkedIn group that we’ve been helping to make even better. We meet weekly, and spend several hours each week moderating the FEI LinkedIn group. We set new group rules, new requirements for joining the group, and new welcome and denial templates.

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Eight Tips for Scaling Social Customer Support

Dave Fleet

David Armano noted in a recent Harvard Business Review post on social business that listening to conversations is a valuable step but only the beginning: “The true opportunity lies in scaling and operationalizing “social&#.&#. If you can, take the time (and/or money) to do the research to identify those needs.

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