Sprout Social

FEBRUARY 5, 2020

Social media is the world’s largest and most transparent focus group. Social listening lets you tap into that focus group, their conversations and the trends happening not just around your brand, but around your industry as a whole. For sales teams, it pays to be on social media—literally.

Tools 91

Tools Sentiment How To Team 91

Sprout Social

FEBRUARY 8, 2021

Customer behavior analyses get added to social media personas , product feedback reviews become incorporated into new products and customer service quality checks smooth out friction in the service process. Social listening & social media. Direct questions work well on social media, too.

Data 123

Data Survey How To Review 123

Oktopost

MARCH 22, 2022

Customer Advocacy marketing is when customers share your brand message on social media, often in their own natural tone and voice. Strengthens Loyalty: By leveraging social media to drive more business, you can create customer loyalty and better understand your customers. How to Turn Customers into Brand Advocates.

Marketing 88

Marketing Loyalty Case Study Cost 88

Kikolani

JANUARY 26, 2010

One of my goals for 2010 is to attend some events / seminars / conventions pertaining to blogging and social media, and today was a great start as I attended the Social Media Arizona event in Tempe. Social Media 101. Measuring Social Media Influence. Social Media Strategy.

ROI 114

ROI Social Media SEO Tips 114

Hootsuite

MAY 16, 2023

In the age of social media visibility and virality, what people say about you can speed its way to millions of people. And that’s why social media reputation management is so important. Bonus: Download a free guide to learn how to use social media listening to boost sales and conversions today.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Convince & Convert

APRIL 9, 2015

Why Is It So Important for Businesses to Pay Attention to Social Data? In the globalized village, social media is Earth’s biggest focus group. Social media analysis cuts to the chase, spotlighting trends in real time. People post their emotions, thoughts, and opinions.

Data 60

Data Analysis Banking Analytics 60

Convince & Convert

MAY 18, 2012

This is Episode 16 of the Social Pros Podcast : Real People Doing Real Work in Social Media. Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch.

Yahoo 115

Yahoo Yammer Social Media Software 115

Sprout Social

AUGUST 21, 2023

In this post, you’ll learn all about Google review management — from why it’s important to finding the best software to help you automate your strategy. By responding to negative reviews promptly — and graciously — you’re able to build credibility and improve your social media reputation. Let’s get started.

Review 84

Review Google Brands Sentiment 84

Sprout Social

JUNE 12, 2023

Now, enter social media — your secret weapon. For example, “Efficient Emma” might represent the young, tech-savvy professionals who use your software to improve their work efficiency. Use surveys, interviews and focus groups to collect feedback. It’s more than just likes and shares. So, listen actively.

Strategy 132

Strategy How To Metrics Loyalty 132

Sprout Social

JUNE 26, 2023

It is a holistic strategy that integrates every customer touchpoint, whether email, social media, or in-person, to provide the best customer experience. Simply put, customer touchpoints are every interaction that a customer has with a brand through a website, social media, or physical stores. Actively engage with them.

Loyalty 121

Loyalty Retail Data Strategy 121

Sprout Social

JANUARY 20, 2021

Keyword research tools, social media listening data and review sites are goldmines for market research that are oftentimes overlooked. Analyze industry and brand-relevant conversations on social media. Once Topics are set up, your tool will collect candid conversations from the world’s largest focus group.

B2B 111

B2B Research Sentiment Marketing 111

Audiense

DECEMBER 19, 2016

In an age when industries can seemingly pivot on a dime, keeping one eye on digital marketing trends to avoid getting caught out is a no brainer. From: The story of the world’s first global flight without fuel, and how social media helped ). Lucy Clarke, Social Chain. Lucy Clarke , marketing director, Social Chain.

Trends 60

Trends Marketing Forums Microsoft 60

agora pulse

APRIL 29, 2020

It all started when I was volunteering at my local church, and my youth pastor handed me a video camera and some software, and said, ‘Hey, start making videos for the youth group.’ What’s working for you these days in terms of your social media strategy? Identify consumer trends. Plan ahead.

YouTube 96

YouTube Strategy How To Video 96

Convince & Convert

SEPTEMBER 20, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is Twitter for Business Even Worth the Trouble?

Social CRM 145

Social CRM Twitter B2B CoTweet 145