Sprout Social

JANUARY 10, 2024

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. Brand loyalty A negative experience with your brand may deter some customers for good. It’s also an opportunity to become the ‘hero’ in your customer’s story.

Reputation 97

Reputation System Brands Knowledge Base 97

Sprout Social

AUGUST 22, 2023

This market-driven, real-time intelligence empowers marketing teams to amplify brand reach in a targeted manner, spot emerging trends and gain competitive insights. Conversational analytics is actionable intelligence in the form of trends and reports derived from analyzing customer conversations using AI and machine learning.

Analytics 82

Analytics Conversation Brands Sentiment 82

Sprout Social

JUNE 27, 2023

It gives you deep insights from customer feedback so you can uncover trends, make targeted improvements to your business and build a richer brand management strategy. Facebook Facebook reviews or recommendations are where customers share their experiences with you in detail. Why should brands carry out review analysis?

Review 121

Review Brands How To Analysis 121

agora pulse

NOVEMBER 10, 2020

Predict trends on any channel. Conclude with your team’s commentary, including wins, losses, trends to focus on, and problem areas to address. Awario is a web and social monitoring tool that tracks your brand’s reach, gauges the sentiment of your mentions, finds new audiences, and identifies influencers in your niche.

Analytics 179

Analytics Social Media Tools Price 179

Keyhole.co

MARCH 26, 2024

million Facebook: 15 million YouTube: 17.6 LEGO timed these posts with the much-awaited movie release, thus drawing more out of this collab thanks to the trending topic. For instance, here’s a post that LEGO shared on Facebook displaying the photographs of the toy photography group ‘Stuck in Plastic’. Instagram: 10.3

Construction 52

Construction Social Media Strategy Collaboration 52

Keyhole.co

JANUARY 24, 2024

So, let’s do a deep dive into Wendy’s social media strategy and how the brand stays trending and connected with consumers. By tracking social media trends , the brand is smart and quick to get ahead of viral memes and trending topics. million Facebook: 8.4 million YouTube: 136K Twitter: 3.8 Wendy’s excels at this.

Engagement 52

Engagement Social Media Strategy Meme 52

Ignite Social Media

OCTOBER 6, 2022

Social & Reviews – Protect your brand and drive loyalty across social media and review sites. Modern Chat – Chat with customers in real-time or anytime on your website. Social Listening – Understand social trends from customers, the market, and competitors. . Experiences – Find, curate, and share the best social media content.

Social Media Management 122

Social Media Management Review Social Media Tools 122

Buffer Social

AUGUST 2, 2023

Through those relationships, I noticed a trend: founders of startups are no different than anyone else. is a weekly startup ideas newsletter in which I explore emerging trends and gaps in developing markets, showcasing to readers where the opportunities are and how to capitalize on them. ExplodingIdeas.co

Newsletter 83

Newsletter Reddit Sentiment Startup 83

Mindjumpers

MAY 6, 2011

Social is all about: Return on Investment and Brand Loyalty. Instantaneous : e.g. how much are we being talked about/in what context and in what sentiment (and how does this tie in to current messages, trends and campaigns we are pushing out compared to previous years, other brands etc). Work out Your Social Strategy.

Social Media 180

Social Media Loyalty Cost Reputation 180

Keyhole.co

FEBRUARY 23, 2024

Brand awareness: Track mentions, sentiment analysis , and reach. Tracking social media performance across Facebook, Instagram, X (formerly Twitter), TikTok, YouTube, etc., reveals valuable insights into cross-platform reach, engagement trends, and audience overlap. Likes are great, but conversions are the ultimate win.

Social Media Management 52

Social Media Management Social Media Strategy Metrics 52

Keyhole.co

DECEMBER 22, 2022

They have a powerful presence on Instagram, Facebook, and Twitter, amongst other platforms, with highly engaging content that appeals to their followers’ interests. Here’s a look at their followers on their main account: Instagram: 252 million Facebook: 36 million Twitter: 9.58 Following viral trends. Nike on Facebook.

Social Media 59

Social Media Strategy Collaboration Analysis 59

Keyhole.co

MARCH 2, 2023

Platforms like Facebook, Instagram, and Twitter have become so integral part to our daily lives, that they’ve changed the way we meet, communicate, and network. Naturally, this means having to set up accounts on Facebook, Twitter, Instagram, LinkedIn–anywhere your customers and clients might be hiding.

Social Media 52

Social Media Tools HootSuite Marketing 52

Sprout Social

SEPTEMBER 14, 2023

Customer marketing refers to marketing methods, campaigns and activities designed to build connection and loyalty with existing customers by elevating their experience with your brand or products. Investing in your current customer pool builds loyalty and connection. Increase brand loyalty Brand loyalty is precious.

Strategy 115

Strategy Brands Content UGC 115

Keyhole.co

FEBRUARY 29, 2024

Brand awareness: Track mentions, sentiment analysis , and reach. Tracking social media performance across Facebook, Instagram, X (formerly Twitter), TikTok, YouTube, etc., reveals valuable insights into cross-platform reach, engagement trends, and audience overlap. Likes are great, but conversions are the ultimate win.

Social Media Management 52

Social Media Management Social Media Strategy Metrics 52

Oktopost

AUGUST 10, 2023

Jump to Section Get to Know Your Audience Social Listening Sentiment Analysis Community Management Social Analytics Proven Strategies. Sentiment Analysis At the end of the day, your company’s mission is to provide something valuable to your audience. We’re here to share tips and best practices we’ve discovered along the way.

Social Media 62

Social Media B2B Sentiment How To 62

Keyhole.co

JUNE 19, 2023

Catering to platforms like Facebook, Instagram, Twitter, LinkedIn, etc., If you want to harness the power of social media content for customer success to enhance loyalty, leading to a rise in customer success rates, read on. It includes an analysis of context, sentiment, and the overall customer experience.

Social Media 52

Social Media UGC Content Loyalty 52

Sprout Social

OCTOBER 25, 2022

Combine positive brand sentiment with high brand recognition and you get fans. If you use Sprout’s social listening tool , here are just a few of the metrics you can pull to understand how conversations are trending around your brand: Total message volume tracks the total amount of messages shared around your brand. — e.l.f.

Strategy 125

Strategy Brands Hubspot Survey 125

Ignite Social Media

OCTOBER 6, 2022

Social & Reviews – Protect your brand and drive loyalty across social media and review sites. Modern Chat – Chat with customers in real-time or anytime on your website. Social Listening – Understand social trends from customers, the market, and competitors. . Experiences – Find, curate, and share the best social media content.

Social Media Management 78

Social Media Management Review Social Media Tools 78

Pixlee

SEPTEMBER 22, 2021

Social media platforms like Facebook, Twitter, and Instagram come with built-in tools to measure social content performance. Aim to understand your customer’s needs, habits, and sentiments to incorporate them in your social media strategies effectively. Stay Updated on Broader Customer-Engagement Trends.

Data 52

Data Social Media UGC Sentiment 52

Pixlee

SEPTEMBER 22, 2021

Social media platforms like Facebook, Twitter, and Instagram come with built-in tools to measure social content performance. Aim to understand your customer’s needs, habits, and sentiments to incorporate them in your social media strategies effectively. Stay Updated on Broader Customer-Engagement Trends.

Data 52

Data Social Media UGC Sentiment 52

Sprout Social

NOVEMBER 19, 2018

billion messages across Twitter, Facebook and Instagram to find out how retailers fared in previous holiday shopping seasons and what brands can expect for 2018. Retailers know it’s never too early to start planning holiday social media campaigns, and recent years’ trends only further support those strategies.

Retail 107

Retail Sentiment Project Instagram 107

Hootsuite

JULY 6, 2022

And, your Instagram eCommerce business can integrate with your Facebook ads and Pages for even more reach. And to crowdsource sentiment on your brand. Organic posts help to build your awareness, follower loyalty, and brand personality. Catering to a niche audience inspires loyalty. People are receptive to advertising.

Instagram 117

Instagram HootSuite UGC Influencer 117

Pixlee

JANUARY 18, 2022

This concept explains why businesses around the world are prioritizing customer service and CRM programs to promote loyalty and keep customers satisfied. Building customer loyalty is critical to retaining customers, but it can also help convert new shoppers into loyal customers with the help of brand advocates.

Brands 52

Brands UGC How To Apparel 52

Likeable

OCTOBER 9, 2018

A continued trend toward more interactivity, more vividness, and applying a strategy of multidimensionality across channels. As Nina Mishkin, Brand and Content Strategy Lead at Twitter noted, the fact that Wendy’s was able to get a mixtape trending on Spotify as a burger brand is a testament to its authenticity. What’s next?

Advertising 59

Advertising Authentication Influencer Sentiment 59

Twist Image

FEBRUARY 4, 2013

When marketing professionals talk up the merits of digital marketing and/or social media, there is a common trend to regress back to the traditional metrics that advertisers have been leaning on for far too long. loyalty program. online sentiment. It's still fairly traditional, isn't it. We're just not capitalizing on it.

Social Graph 110

Social Graph Sentiment Advertising Loyalty 110

Pixlee

APRIL 18, 2017

Social data can help marketers to identify high-performing content based on audience, trends on different platforms, and the effectiveness of a brand’s social media activity. Target Content Based on Interests and Trends. Tracking and analyzing those metrics can help to inform a successful marketing strategy.

Analytics 47

Analytics Data Strategy Marketing 47

Sprout Social

DECEMBER 5, 2022

The “It’s Corn” viral trend became a cultural touchstone for friends and strangers alike. And social media crowdsourcing —or turning to social for audience opinions, ideas and sentiment—is a powerful way to improve your content, products and your business as a whole. Social media can bring joy. Ability to crowdsource.

Social Media 138

Social Media Crowdsourcing Privacy Comparison 138

Sprout Social

FEBRUARY 18, 2020

Responding to customers has been shown to lead to stronger brand loyalty among customers. But when you practice social media listening , you’re taking an overall look at brand mentions and industry trends to better inform future marketing decisions. Monitoring helps you with your brand perception and sentiment.

Social Media 129

Social Media Strategy Brands Airlines 129

Pixlee

APRIL 18, 2017

Social data can help marketers to identify high-performing content based on audience, trends on different platforms, and the effectiveness of a brand’s social media activity. Target Content Based on Interests and Trends. Tracking and analyzing those metrics can help to inform a successful marketing strategy.

Analytics 40

Analytics Data Strategy Marketing 40

Keyhole.co

MAY 2, 2024

However, social listening is not all about mentioning your brand; it takes tracking of competing brands and trending content in your industry. SpotifyCares also offers tips and updates to its followers, building loyalty and improving what it offers at the same time. Why is social listening important?

LinkedIn 52

LinkedIn Tools Sentiment Analysis 52

Pixlee

NOVEMBER 10, 2016

Examples of social commerce platforms and social commerce sites include Facebook business retail store pages where users can browse and shop without leaving the platform, or buy buttons on Twitter and Pinterest. According to Statistia, Facebook has over a billion active users each month and many new users join every hour.

ROI 40

ROI Loyalty Metrics Engineering 40

Sprout Social

MARCH 8, 2019

Reality check: there’s more to listening than just the “usual suspects” such as Facebook and Twitter. When we talk about online social listening, we’re referring to social sites beyond “the big five” (Facebook, Twitter, Instagram, LinkedIn and Pinterest). What is online social listening?

Reddit 96

Reddit Tumblr YouTube Review 96

Sprout Social

MARCH 27, 2024

It involves actively tracking reviews on websites like Google, Yelp and TripAdvisor, as well as social media channels like Facebook, Instagram and X (formerly known as Twitter). Builds customer loyalty Engaging with customer feedback shows you value their opinions. This transparency manages expectations and allows customers to plan.

Review 78

Review Brands Sentiment Reputation 78

Hootsuite

OCTOBER 28, 2019

Consistency ensures that you’re benchmarking trends with accurate, dependable data. Note : On Facebook, the “When Your Fans Are Online” feature will tell you the optimal time to post. Facebook and Twitter, for example, typically have lower engagement rates (e.g., one to 10) or sentimentally (e.g., 3% to 6%).

Metrics 112

Metrics Social Media CPM CPC 112

Keyhole.co

OCTOBER 21, 2023

Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand. Industry trends Markets change quickly as a result of new trends. Brand custodians: Protect your brand’s reputation and foster enduring brand loyalty.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Hootsuite

JUNE 29, 2023

You don’t necessarily have to sit back and accept public sentiment. Try creating a Facebook group for your fans. By keeping track of brand mentions, you can do better brand sentiment analysis, easily collect valuable feedback, and step in before conversations get heated. That’s where social sentiment tools come in.

Reputation 107

Reputation Strategy Brands HootSuite 107

Josh S Peters

OCTOBER 20, 2009

Acquisition / Lead Generation, Awareness, Brand, and Loyalty. Loyalty – When a company launches this type of campaign their goal is to reward their current, frequent buyers or to entice customers away from competitors with their awesome loyalty program. Yet, you speak about "Awareness, Loyalty, etc."

ROI 161

ROI Social Media Metrics Loyalty 161