I’m not going to rehash what I’ve already said but being a practical guy I love examples; especially recent ones. Tagged as: keywords , sales , social media , twitter blog comments powered by Disqus GET UPDATES Did you know? How to Build & Sell Through a Community Part 2: Why? Last year I wrote an entry on why Social Media is important for business, specifically how it can be leveraged for sales. huge part of your social media presence should be monitoring your customers pain points in keywords. Reach out to them. You will  be suprised at how well it works. MORE >>

recently wrote about how niche social networks are turning to social gaming and social entertainment and mentioned Hi5 , Tagged and Ibibo as examples (now Friendster has also ventured into social gaming). Ravi Mehta (@ ravi_mehta ) from social gaming platform Viximo has shared some thoughtful comments on how niche social networks can leverage social gaming, using MyYearbook , Quepasa and Fubar as examples. Follow the blog on RSS , Twitter or Facebook and youll never miss a post again! Many niche social networks are seeing this opportunity and pivoting to benefit from it. MORE >>

As always Josh provides real-life interesting examples from his own personal Groundswell. At 8,000 followers, Josh certainly has a poweful and potent following, not quite capable of causing an uprising perhaps, but certainly being very informative. In this case, Josh used his personal Twitter following to try to remember a name of movie that tanked due to negative Twitter coverage. The film was Bruno by the UK’s Sacha Baron Cohen. Personally, I haven’t seen the movie but in general the reviews in the UK had been pretty good. Rightly so in some aspects. Link here. MORE >>

Social media is a social tool So what does Zappo’s social media usage make them stand out as a best practice example? By the way – this is not a review of the book – you can read my little less than traditional review here. Zappos.com basically stands out because of two main focus areas: customer service and company culture. Customer service is first priority The core of the entire company is bringing happiness and delivering a wow-effect to all everyone that gets in contact with Zappos.com. This sounds almost to simple, but it absolutely isn’t! It takes time and involvement. MORE >>

The Texas Tech football program is the most recent example of the mishandling of social media.  blog comments powered by Disqus Previous post: Ideas for a Social Media Policy at KU Next post: Google Wave Invites Coming Search About Jacinta is the owner of LangfordMedia , a digital marketing firm that specializes in social media, web development, and mobile app development. Social Links Freelance Social Media Social Media Tips and Marketing Blog Home About Contact Subscribe Sports Teams: Times Have Changed, Adapt! They have completely banned Twitter from their players. Media. MORE >>