Mastering Competitor Benchmarking: A Comprehensive Guide For Outperforming Competitors
Keyhole.co
NOVEMBER 10, 2023
It doesn’t focus on external factors like how other businesses are performing on those same metrics. Onboarding time, customer acquisition costs, and employee attrition rate are some KPIs companies measure for process benchmarking. But competitor benchmarking compares your processes, products, and ROI against competing brands.
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