Social Media Strategies Summit

SEPTEMBER 22, 2023

Build a Hub of Answers to FAQs There are likely a handful of questions your customer support team must repeatedly deal with. This strategy makes life easier for your customer support team and helps them respond faster to frequently asked questions (FAQs). Customer care isn’t just a way to keep existing customers happy.

Strategy 130

Strategy FAQ Guidelines Policies 130

Sprout Social

OCTOBER 19, 2023

As the digital market space rapidly evolves, customers are seeking authenticity and human connection from brands like never before. To meet this rising demand, your marketing team needs to be agile, think out of the box and keep up with deadlines—all while operating within limited budgets and constrained team bandwidths.

Strategy 129

Strategy Sentiment Marketing Analysis 129

Hootsuite

JULY 25, 2023

Have you been using ChatGPT prompts for marketing? ChatGPT helps marketers brainstorm ideas faster, make decisions quicker, and increase productivity within their day-to-day workflow. That’s why we’ve compiled a list of the best ChatGPT prompts for marketers. Explain the marketing segments for [INSERT INDUSTRY].

Marketing 90

Marketing Upcoming HootSuite Campaign 90

Hootsuite

MAY 8, 2023

Insurance social media marketing presents unique challenges. Social media marketing for insurance companies offers the ability to address those concerns. Social media marketing for insurance companies offers the ability to address those concerns. Social media marketing for insurance agents feeds your sales funnel.

Insurance 88

Insurance Social Media Policies HootSuite 88

Writtent Blog

NOVEMBER 17, 2023

A great example of this is HubSpot, an internet marketing software company. HubSpot’s blog covers everything from email marketing to SEO to landing pages to analytics, and they’ve written plenty of ultimate guides for a wide variety of subtopics, which they offer as free resources in exchange for email addresses.

FAQ 98

FAQ Case Study Hubspot eBook 98

Razor Social

FEBRUARY 27, 2023

Looking for some very practical and easy to follow ways to use ChatGPT to help with your Marketing? Practical uses of the ChatGPT tool for Marketing So lets going through some practical uses of ChatGPT for Marketing: 1. Find issues in code Maybe there’s not that many Marketers that code out there. write a poem).

Marketing 85

Marketing SEO Review Hotels 85

Hootsuite

SEPTEMBER 30, 2022

Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. What’s driving the ecommerce chatbot revolution—a market that’s expected to hit $1.25 This is because ecommerce chatbots can: Answer FAQs. Answer FAQs. It can be a lot more cost-effective than traditional marketing strategies.

FAQ 120

FAQ Retail Overview Loyalty 120

Hootsuite

SEPTEMBER 16, 2022

To succeed in a social media, you need the right skills, the right knowledge, the right training — and the right social media marketing tools. So without third-party social media marketing tools, you’ll waste an incredible amount of time just switching tabs, logging in and out of different social accounts. Instagram marketing tools.

Social Media 134

Social Media Tools Marketing Analytics 134

Hootsuite

FEBRUARY 14, 2023

The size of the chatbot market worldwide is expected to hit a whopping $1.25 Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours. Even better, chatbots can be programmed to answer FAQs and steer visitors toward the next stage in their user journey.

FAQ 138

FAQ Retail Team Buy 138

Convince & Convert

DECEMBER 5, 2017

For years, we’ve been told that silos between customer service and marketing are just facts of life–something to expect. According to recent Forrester research , one of the most significant hurdles to excelling in this new reality is support teams and marketing teams not being on the same page. Something amazing is happening.

Social Media 208

Social Media Marketing Team Upcoming 208

Social Media Marketing

SEPTEMBER 15, 2021

Getting your business listed is recommended to boost sales and widen up your reach in the market. A company listed online on Google builds trust in the mind of customers allowing them to do business with you. Business listing for small and medium scale companies helps immensely. FAQ How do I find a business listing site?

List 147

List Directory FAQ SEO 147

Hootsuite

NOVEMBER 3, 2022

Read on to find out how to effectively market to this unique demographic with ever growing buying power. Marketing to Gen Z vs. Millennials. In the past, Gen Z and Millennials have often been grouped together as “digital natives” when it comes to marketing. How to market to Gen Z: 7 best practices. Put values first.

Airlines 109

Airlines Marketing How To Influencer 109

Oktopost

JUNE 4, 2019

The CCPA is the most recent piece of legislation in the US specific to companies with annual gross revenues over $25 million, who annually handle personal information. The point of the CCPA is for consumers to be in control of what information companies store and sell about them.

Privacy 92

Privacy Marketing Data FAQ 92

Sprout Social

OCTOBER 5, 2021

As your brand embraces corporate responsibility, here’s what marketers need to know about building trust with conscious consumers. Posting a Tweet that gives a vague indication that your company is committed to “doing the work” isn’t going to cut it. Consistency and transparency are a must. Responsive brands breed trust.

Brands 110

Brands Marketing Apparel Issues 110

Sprout Social

JUNE 15, 2020

.” Chances are you’ve heard of GDPR or perhaps recall EU companies scrambling to become compliant with data and privacy regulations in May 2018. However, the impact of GDPR on digital marketing is ongoing and businesses in the EU aren’t the only ones affected. How does GDPR affect marketing on social media?

Social Media 132

Social Media Privacy Marketing Policies 132

Sprout Social

AUGUST 29, 2023

Customer service chatbots are one of the most common examples of where conversational AI can be used in marketing. Rule-based chatbots are extremely useful when it comes to offloading general inquiries and FAQs from customer service teams’ plates. But not every chatbot uses this technology. Conversational AI is no exception.

Conversation 79

Conversation FAQ Sentiment Banking 79

Buzz Marketing for Technology

JULY 24, 2008

Fast Company. Connect with Fast Company. The companys top executives had invited the most farsighted thinkers they knew from around the world to come together in New York and propose solutions to some really big problems. Energy Efficient Servers See how HP Energy Efficient Servers can help your company save energy.

Company 279

Company Health Care Energy Groups 279

Oktopost

APRIL 21, 2022

Social listening and content development might sound like two totally different areas of digital marketing, but the truth is that they’re more connected than you think. Companies that leverage social listening during the creative process can develop content that’s more relevant to their audience’s interests.

Content 118

Content FAQ Sentiment Hashtag 118

Ignite Social Media

MAY 14, 2020

Develop FAQs with sample messaging in anticipation to questions you will likely get Be proactive with this messaging through your social content. Post FAQs on your landing page. (store hours, phone numbers to call, precautions being taken) Pin a social post to the top of your page that directs users to this page.

Social Media 132

Social Media FAQ Guidelines Sample 132

Sprout Social

FEBRUARY 8, 2024

Without this level of structure, skilled support agents might get stuck dealing with FAQ-level inquiries, while beginners wrestle with complex problems. For instance, a software company may require a more specialized support tier structure compared to that of a retail brand. Why do organizations use tiered support?

How To 108

How To FAQ Issues Software 108

Hootsuite

FEBRUARY 9, 2023

AI customer service is an artificial intelligence system that interacts with customers on behalf of a company. Globally, the AI market is projected to reach over half a trillion USD by 2024 , climbing as high as 1.5 Answer repeat FAQs and save your team time Customer service FAQ chatbots have a ton of benefits.

FAQ 98

FAQ Team Cost Loyalty 98

agora pulse

NOVEMBER 26, 2019

Are your content and social media marketing teams having problems working together? Content and social media marketing are two departments whose roles very often overlap … yet most businesses and agencies find setting up an effective collaboration between the teams difficult. Set Up a Collaboration Routine.

Collaboration 138

Collaboration Marketing Team Social Media Management 138

Hootsuite

SEPTEMBER 14, 2023

But it’s pretty important to define the important role of community manager on your marketing team. Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. We get it: no one likes to put labels on things.

Communities 95

Communities Social Media Management HootSuite Skills 95

Oktopost

MARCH 31, 2021

Still not sure if your business should employ video marketing? And with the growth in video consumption has come an accompanying increase in video marketing. . 71% of B2B marketers said they used video content in their strategy. Why Video Marketing. Why Video Marketing. Video Marketing Tips & Trends for 2021.

Video 69

Video Marketing B2B Eventful 69

Hootsuite

OCTOBER 27, 2022

Conversational commerce (or social commerce , or conversational marketing) uses conversation to better serve customers. But, only 49% of customers say companies provide good customer service. Chatbots like Heyday can also answer all the FAQs coming in, saving your team valuable time and resources. Source: Heyday. More languages.

Conversation 98

Conversation Brands FAQ Survey 98

Hootsuite

MAY 20, 2021

Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. More than two-thirds of companies now compete primarily based on customer experience—up from 36% in 2010—according to Gartner. Download now.

Social Media 145

Social Media Strategy HootSuite FAQ 145

Sprout Social

MARCH 26, 2019

These conversations are a significant source of intelligence for your marketing efforts if you know how to incorporate them into your strategy. This article is meant to be a practical, how-to guide to social listening for social media marketing professionals. Advantages of social media listening. Conduct a competitive analysis.

Social Media 104

Social Media Sentiment Marketing Analysis 104

Hootsuite

JANUARY 4, 2023

Social media marketing provides a unique opportunity to connect with this massive audience on the platforms where they already spend their time. But what exactly does social media marketing entail? How do you “do” social media marketing, and how do you get started? What is social media marketing? A whopping 4.74

Social Media 76

Social Media HootSuite Marketing Social Networking 76

Convince & Convert

NOVEMBER 4, 2021

A tight labor market causes other delays, shortages, or increased prices. . Before we move into how to mobilize your company to provide extraordinary social customer care, this is a great time to remind everyone reading that social media community managers are grappling with burnout: The faucet never stops.

Communities 178

Communities FAQ Training HootSuite 178

Hootsuite

MAY 31, 2023

Here’s how you can get started with ChatGPT for social media marketing. Start free 30-day trial How to use ChatGPT for social media marketing ChatGPT and social media go together like peanut butter and jam. Try using prompts like: Create a three-month social media strategy for an organic snack company.

Social Media 140

Social Media HootSuite How To URL 140

Hootsuite

APRIL 11, 2022

Retail bots can handle simple requests, like order tracking, FAQ answers, or product recommendations (a.k.a. Without the overwhelm, Fody was able to improve their marketing with proactive communication strategies targeted to those with digestive conditions. they can be your a personal shopping assistant for your online client).

Retail 97

Retail FAQ How To Survey 97

Hootsuite

JULY 15, 2021

Customer service metrics enable companies to track their support efforts in an on-demand, multi-platform world. Customers expect to receive support wherever they look for it, from a company’s website to its Twitter account. Some companies replace numbers with stars or a spectrum of unhappy to happy faces.

Metrics 138

Metrics Survey FAQ Issues 138

Your Escape From 9 to 5

JANUARY 31, 2020

Inbound marketing is definitely the way to go in the digital world. The entry cost to inbound marketing is getting cheaper by the hour and almost negligible. The good news is anyone with great content can start this digital marketing but you certainly need some skills and an inbound marketing strategy to be successful.

Strategy 85

Strategy Tips Marketing Wikipedia 85

Hootsuite

SEPTEMBER 16, 2022

You’ll see the three best chatbot examples in customer service, sales, marketing, and conversational AI. You can see exactly how these bots can assist with your customer service, sales, and marketing. This makes them ideal for answering FAQs at any time of the day or night. This isn’t your typical best-of list, either.

Examples 96

Examples FAQ Insurance Retail 96

Hootsuite

OCTOBER 20, 2022

Retail businesses need to keep a finger on the pulse of their industry and market. Understanding current and future market forces means that you can address them. Stay on top of retail trends and incorporate them into your business and marketing strateg ies for 2023 and beyond. Launch new sales and marketing channels.

Retail 104

Retail Trends Privacy FAQ 104

Sprout Social

APRIL 17, 2024

Chatbots are strategic assets that enhance your customer care and marketing strategies. We’ll also compare some of the leading platforms in the market so you’re equipped to select the best solution for optimizing your customer connections. But where do you start with building a chatbot? Table of contents: What is a chatbot builder?

Hubspot 101

Hubspot Template Templates API 101

agora pulse

OCTOBER 4, 2016

As Facebook has evolved from a “nice-to-have” to a “must-have” business tool, many companies employ agencies to dedicate the time required to manage their Facebook presence and market their products. If you’re one of here are five Facebook marketing tips for agencies. 1) Have the Right Team.

Tips 100

Tips Facebook Marketing Training 100