Hootsuite

APRIL 6, 2022

For example, if you find hundreds of people have the same specific question about your return policy, it might be time to revisit the wording of said policy. Build a good reputation for your brand. Instagram chatbot examples. Example 1: Recommending products. Example 2: Answering FAQs. We got you.

Instagram 90

Instagram How To Retail FAQ 90

Hootsuite

OCTOBER 20, 2022

Blockbuster is a good example. These companies often fail due to a loss of relevancy. Tracking retail trends ensures that your company isn’t left behind in your industry. By doing so, you remain relevant and you thrive as a company. Retailers can use an ecommerce chatbot like Heyday to: Answer FAQs.

Retail 104

Retail Trends Privacy FAQ 104

Hootsuite

MARCH 23, 2023

We’re all learning as we go, but here are a few examples of how AI can help you work smarter, not harder. AI copywriting tools can save you a lot of time, but letting false information slip by could do irreparable damage to your reputation and credibility. For example, I asked ChatGPT to write a paragraph about my favorite dog breed.

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Tools HootSuite Price Template 135

Hootsuite

JUNE 29, 2023

Before we dive into the nuts and bolts of brand reputation management, we want to apologize. You’re probably going to get a parody version of Joan Jett’s “Bad Reputation” stuck in your head at some point during the reading of this article, and we can’t help but feel it’s our fault. And if you have no reputation? Are you snobby?

Reputation 106

Reputation Strategy Brands HootSuite 106

Sprout Social

JUNE 15, 2020

” Chances are you’ve heard of GDPR or perhaps recall EU companies scrambling to become compliant with data and privacy regulations in May 2018. That said, ongoing compliance is required for companies looking to avoid fines and penalties. For example, consider how so much social traffic comes from mobile devices.

Social Media 130

Social Media Privacy Marketing Policies 130

Hootsuite

MAY 16, 2023

And that’s why social media reputation management is so important. Reputation management isn’t about controlling the narrative. Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. And you’ll create an online reputation that endears your company to your customers.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Hootsuite

APRIL 20, 2020

Gauge their local reputation. For example, if you run a restaurant, you may add: Restaurant, Chinese Restaurant, and Restaurant Delivery. Go to Your Reputation in the left-side menu. From the Your Reputation tab of your dashboard you’ll be able to see a map that plots your organic neighbourhood reach.

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How To Metrics Reputation HootSuite 145

Hootsuite

JUNE 27, 2022

The company embraced its newfound audience, changing its motto from “Chat for Gamers” to “Chat for Communities and Friends” in May 2020 to reflect its more inclusive direction. Here are some concrete examples of how Discord can contribute to your business’s social media marketing. Source: Discord Server Insights FAQ.

Template 98

Template Templates Eventful Hosting 98

Convince & Convert

AUGUST 3, 2017

When you create a username, it appears in a customized web address (for example, facebook.com/yourcompany) for your page which makes it easy for people to type in the URL. This will get that page rank higher for your business name, helping you in your reputation management efforts. Add a short business FAQ. Learn more.

Facebook 162

Facebook Template Templates URL 162

Convince & Convert

JULY 25, 2012

Use a company logo for your Twitter account, but humanize it with real people. If you’re a smaller company you might consider using your headshot as your avatar. In this example, Matt Martin works for Sam’s Club and has a dedicated employer account. Include the community manager(s) face(s) in the Twitter background.

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Twitter Brands Avatar Insurance 133

Hootsuite

JUNE 22, 2023

Where are all the healthcare social media policy examples? While it’s easy to find social media policy examples for retail, finance, and marketing industries, there is far less information available for healthcare organizations. Here are a few examples from well-known healthcare organizations.

Policies 93

Policies Template Templates Examples 93

Sprout Social

DECEMBER 5, 2022

Booktok , for example, has become a flourishing online community. But it can be huge for your reputation—responsiveness leads to a more favorable view of your company. A full FAQ is linked for you below. The Arab Spring is one of the earliest examples of social media facilitating real-world protests.

Social Media 139

Social Media Crowdsourcing Privacy Comparison 139

Convince & Convert

AUGUST 3, 2017

When you create a username, it appears in a customized web address (for example, facebook.com/yourcompany) for your page which makes it easy for people to type in the URL. This will get that page rank higher for your business name, helping you in your reputation management efforts. Add a short business FAQ. Learn more.

Facebook 60

Facebook Template Templates URL 60

Convince & Convert

AUGUST 19, 2010

A collaboration between RESMARK Systems (a provider of hospitality software), Western River Expeditions (an adventure tour company), Compendium (provider of corporate content creation software), and ExactTarget (provider of enterprise messaging software) shows how this can be done day-to-day. That’s it. It makes sharing simple.

Social Media 142

Social Media Strategy Tourism Social CRM 142

Hootsuite

MAY 31, 2023

They can even threaten the safety of your company and customers. Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Creating a fake profile using your brand name or likeness harms your reputation. What are common security risks on social media?

Social Media 75

Social Media Policies Guidelines Reputation 75

Convince & Convert

SEPTEMBER 7, 2010

That’s like finding a better way to punch people in the face&# is one of the more memorable examples of his outlook. The examples and mini case studies he presents provide insights that leave you nodding your head and thinking you could adopt the same approaches. As you know, you’re my living example of how to write a blog.

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Review Social Media Social CRM Consultant 115

Convince & Convert

JULY 28, 2010

When I discuss this concept with companies, however, too often I hear something in the realm of “we don’t know what to provide our customers that would be helpful.&# Taxi Mike is Here to Help During my recent vacation in Canada, I stumbled upon a fantastic example of marketing via helpfulness, from Taxi Mike in Banff, Alberta.

Social Media 150

Social Media Strategy Consultant B2B 150

Hootsuite

NOVEMBER 28, 2022

CEM uses data gathered at every interaction to improve customers’ perception of your company. Companies that provide a great customer experience will always have a competitive edge. Bad customer experiences can cost you your reputation. Where can you as a company meet your customer? What is client experience management?

Tips 123

Tips HootSuite Survey FAQ 123

Hootsuite

MAY 1, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Protect your brand reputation A clear set of social media policies and guidelines for employees defines your brand voice. There can be legal and reputational consequences as well.

Social Media 104

Social Media Guidelines HootSuite Policies 104

Sprout Social

SEPTEMBER 25, 2023

Plus, we gathered two examples from brands that are creating stellar customer experiences at scale. An effective customer service approach builds and protects your brand reputation through the good times and the bad. For example, maybe people really love that your agents take the time to personalize responses.

Strategy 107

Strategy How To Team Reputation 107

Hootsuite

JUNE 19, 2023

A bank social media policy is essential for any financial institution to protect against legal and reputational risks. Inappropriate employee, customer, or vendor posts can severely damage a bank’s reputation and result in regulatory fees – as can financial misinformation, poor customer service responses, and violations of customer privacy.

Banking 95

Banking Policies Template Templates 95

Hootsuite

MAY 29, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Damage to reputation Your company’s social presence contributes significantly to its overall brand reputation. These may eventually impact your company’s bottom line.

Social Media 90

Social Media Tips HootSuite Policies 90

Convince & Convert

JULY 6, 2010

As the world continues to watch the devastation caused by the BP oil spill, it shines the light much brighter on the impact that major companies have on society while increasing consumer concerns about business practices. If a company is “doing good,” don’t be shy about talking about it. Don’t be Shy.

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CSR Social Media Strategy Consultant 138

Convince & Convert

MAY 4, 2010

I’m delighted to have had the chance to interview technology consultant and author Phil Simon about how technology and social media adoption is changing companies. Are there specific markers that indicate readiness within companies? How should companies evaluate success? Measuring social media is viable, but not obvious.

Social Media 117

Social Media Strategy Consultant ROI 117

Webbiquity SMM

MARCH 29, 2022

Using the right Quora marketing strategies, marketers can get good results for their clients or companies in the coming years. For example, if you are an expert at providing CRM software information, mention that in your Quora profile. Getting called out for errors can damage your reputation on the platform.

Brands 210

Brands NoFollow Marketing How To 210

Convince & Convert

JUNE 29, 2010

The book includes several compelling examples of groups creating and maintaining impressive online collaborations, without a profit motive in sight. His chronicle of an online study group at Ryerson University is a perfect example of the ramifications of widespread interconnectivity that society will be wrestling with into the future.

RSS 118

RSS Collaboration Social CRM Consultant 118

Convince & Convert

FEBRUARY 10, 2010

. “We want to be the mint.com of social marketing,&# says Ethan Bloch , co-founder of the San Francisco based company. For example, Flowtown’s data on me isn’t particularly accurate, because I use several different email addresses. Ive founded 5 companies, and spent 15 years running digital marketing agencies.

Social Media 128

Social Media Marketing Social CRM Consultant 128

Convince & Convert

FEBRUARY 23, 2010

there’s a schism coming in social media between companies using it for marketing, and companies using it for customer service and CRM. Match Your Social Media Tactics to Your Social Media Goal The problem we’re faced with today is that very few companies seem to be thinking about their efforts in this way.

Social Media 118

Social Media Strategy Social CRM Company 118

Convince & Convert

JULY 27, 2010

Whether it’s finding other people in your company to contribute an occasional post, recruiting guest bloggers from within your industry, or encouraging your customers to let you interview them for a podcast, make finding and supporting new content creators a mandatory part of your content marketing strategy.

Social CRM 117

Social CRM Consultant Blogger MySpace 117

Convince & Convert

MAY 5, 2010

Companies didn’t seem to understand where she was, who she was, or what she wanted. Big companies are starting to follow JaneNation on Twitter , and engage with the community across the social Web. From a business standpoint, it’s brilliant. With JaneNation, St.

Social Media 126

Social Media Case Study Strategy Study 126

Convince & Convert

JUNE 22, 2010

New research from White Horse of 104 companies found that in 86% of companies, executives are not using social media. Would a company launch a major television campaign if the CEO had never watched TV? If anything, social media is MORE important for B2B companies than it is for B2C companies. This makes no sense.

Social Media 132

Social Media B2B Company Consultant 132

Convince & Convert

AUGUST 10, 2010

We are aggregating vast amounts of data, and in our integration with Facebook for example, we don’t open up everything we get because some of it just isn’t relevant. JB : How are companies incorporating influence metrics into their marketing? Should companies treat customers differently?

Social CRM 134

Social CRM Influencer Klout Social Media 134

Convince & Convert

JULY 26, 2010

Each of the 27,000 companies that use the service had the same goal – to share their pitch. The more one company shares their pitch, the more views it has, the more backlinks it provides, and so on. This is another example of why you need accounts on these sites.

SEO 115

SEO Social Media Consultant Social CRM 115

Convince & Convert

JUNE 17, 2010

From what I've seen anywhere from 5-10% is a pretty decent (example: listed 500 times and have 10,000 followers) number to aim for. Ive founded 5 companies, and spent 15 years running digital marketing agencies. Ive worked with more than 700 brands since then, including 25 of the Fortune 1000.

Twitter 126

Twitter Metrics Social CRM Consultant 126

Convince & Convert

APRIL 1, 2010

In a world where company employees from Legos reward their most die hard fans by engaging with them in their online communities, what better vertical to do something similar than with professional sports? I must have used the Edelman WalMart 'flog' example 20 times in pitches and workshops! As always – great piece Jay.

Social Media 120

Social Media Content Analysis Sports 120

Hootsuite

MAY 8, 2023

Social media marketing for insurance companies offers the ability to address those concerns. Insurance companies have work to do when it comes to increasing consumer trust. For example, Meta Foresight found that pet insurance was a trending topic of conversation related to pet ownership. Consumers are often price-sensitive.

Insurance 88

Insurance Social Media Policies HootSuite 88

Convince & Convert

APRIL 6, 2010

Too many companies and organizations are reinventing the content wheel for every social outpost they maintain. It’s an example of an industry with poor understanding of taxonomy – the words and phrases used to describe products and services. Take your top keywords (including your company name, product name, etc.)

Brands 145

Brands Content Social Media Consultant 145