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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Cheers, Sheldon, community manager for Sysomos [link] 40deuce I agree that influence mining will definitely be a huge thing in the next year or so. Customer service? Knowing whether to respond to or ignore negative comments on a blog? McCann , Viral Heat Did you enjoy this blog post? It will be interesting to watch.

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Research-Driven Ideas for Social Data

Mindjumpers

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. Social CRM & Risk Management – How to put out a firestorm? .

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10 Best Social Media Management Tools

agora pulse

In addition, Agorapulse has great social listening options that help social media managers stay on top of key conversations. Social CRM. Agorapulse has a powerful social CRM , making it one of the best social media management apps for building relationships. Social CRM. Social CRM.

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The Best in Social Media: Bees Awards Winners 2011

Mindjumpers

Best Reputation Management: Prime (Sweden). Best Use of Alternative Tools (Nominees): 180 LA (US): Best Social CRM: LBi London (UK). Best Marketing Within Social Games (Nominees): Grape (Russia). Footage was shot and produced into a two-minute film, created a colorful social movement and became an overnight phenomenon.

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Social Media Is CRM

Social Media Network Marketing

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

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Top 7 Social Media Competitor Analytics Tools For Marketers And Agencies

Keyhole.co

Manage brand reputation – As a social media monitoring tool, Mention tells you the conversations happening around your brand, you know how your brand is perceived online, and are able to manage it better. lets you and your team manage social media channels effortlessly by building scalable and collaborative workflows.

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Top 7 Social Media Competitor Analytics Tools For Marketers And Agencies 

Keyhole.co

Manage brand reputation: As a social media monitoring tool, Mention tells you the conversations happening around your brand, you know how your brand is perceived online, and are able to manage it better. lets you and your team manage social media channels effortlessly by building scalable and collaborative workflows.