Jon Loomer

MAY 31, 2023

Chatbase provides the options of files (PDFs or Word docs), text, website URLs, and Q&A (providing example questions and answers). This process also provided motivation to update my Ads FAQ and Glossary (or at least start) since those sections were getting outdated. Trained Content To train the bot, we need to give it content.

Training 185

Training Content URL FAQ 185

Sprout Social

FEBRUARY 8, 2024

Without this level of structure, skilled support agents might get stuck dealing with FAQ-level inquiries, while beginners wrestle with complex problems. The basics of tiered customer service You have questions, we have answers. Tier 1 : An agent provides support via comments or replies on a public post.

How To 108

How To FAQ Issues Software 108

Convince & Convert

NOVEMBER 4, 2021

Daily jobs can consist of wading through endless hateful comments , especially on platforms like Twitter which is full of a polarized political scene. But all complaints or questions need a response. . How will you respond to positive comments? Program automatic/quick replies for frequently asked questions.

Communities 179

Communities FAQ Training HootSuite 179

Hootsuite

JANUARY 16, 2023

Use an FAQ chatbot to engage with customers 24/7. They provide prompt responses to common questions and issues. This way, your customers don’t have to wait for answers to their questions. This way, your customers don’t have to wait for answers to their questions. Try Facebook Messenger ads.

Strategy 118

Strategy Facebook Marketing FAQ 118

Sprout Social

JANUARY 19, 2022

Social listening goes deeper than sifting through your followers’ comments, casting a wider net to capture conversations that exist beyond your channels. This can give you actionable business insights by answering questions like: What are your audience’s demographics? Essentially, it’s being a fly on the digital wall.

Products 136

Products Social Media FAQ Sentiment 136

Hootsuite

OCTOBER 31, 2022

Enter: Instagram question stickers. The questions sticker for Stories collects and organizes responses, and allows you to turn real feedback into valuable public content. Here’s how to use the Instagram questions sticker, plus 14 creative ideas to inspire you. What is the Instagram question sticker? Then tap Questions.

Questions 29

Questions Instagram FAQ Marketing 29

Oktopost

APRIL 21, 2022

Respond to Both Positive & Negative Comments. Looking at what people are saying on social media is one of the best ways to identify their questions and concerns. Instead of waiting for them to come through customer support, you could add an entry in your FAQ that responds to the issue being mentioned.

Content 118

Content FAQ Sentiment Hashtag 118

Hootsuite

APRIL 3, 2023

Facebook engagement actions include likes, reactions, comments, shares, video views, and link clicks. You’re usually asking for a like and comment on your post. Ask questions Nobody likes someone who only talks about themselves all the time. Make sure you reply to each and every comment or answer on that post. Easy peasy.

Engagement 110

Engagement UGC Facebook HootSuite 110

Buffer Social

OCTOBER 11, 2023

Engage with other LinkedIn creators Growing an engaged following doesn’t just mean, as they say in the classics, ‘posting and ghosting’ It requires engagement with comments on your own posts and, crucially, on content posted by other users as well. Christina had a more targeted approach than my hap-hazard commenting.

LinkedIn 116

LinkedIn Badge Communities How To 116

agora pulse

OCTOBER 29, 2019

Can all the hours you spend posting, commenting, and interacting on social media really turn into solid sales? Engage Your Audience With Polls And Questions. By asking questions. Come up with a list of questions relevant to your customer persona or related to products and campaigns you are running. The answer is yes!

Social Media 104

Social Media FAQ Sports Instagram 104

agora pulse

OCTOBER 29, 2019

Can all the hours you spend posting, commenting, and interacting on social media really turn into solid sales? Engage Your Audience With Polls And Questions. By asking questions. Come up with a list of questions relevant to your customer persona or related to products and campaigns you are running. The answer is yes!

Social Media 104

Social Media FAQ Sports Instagram 104

Ignite Social Media

JULY 20, 2021

Define Timeliness : You don’t need to respond to people immediately, but letting comments sit for 3-4 days isn’t acceptable. Have Community Guidelines Already in Place: Don’t just ignore/not respond to comments/questions. Similarly, keep the pages clear of spam/remove spammy comments as needed.

Social Media 106

Social Media Strategy Class Guidelines 106

Hootsuite

JUNE 28, 2023

For example, people in the final stages of researching a purchase will often ask others their opinion, like in r/Fujifilm : Source: r/Fujifilm on Reddit I know Reddit isn’t strictly a dark social channel (only private subreddits are), but it shows the specific types of questions people ask in niche forums like this.

HootSuite 120

HootSuite URL Analytics Forums 120

BeingOptimist

JUNE 20, 2023

FAQs What happens if I delete uploaded contacts on Messenger? What questions or feedback do you have? Recommended articles How to Delete Facebook Comments Permanently Who Viewed My Facebook Profile? However, please note that this action will not remove the uploaded contacts from your Messenger account entirely.

iPhone 75

iPhone How To Privacy FAQ 75

Sprout Social

AUGUST 8, 2023

Some of these interactions include: Likes Shares Follows Comments Completions Skips The algorithm pays attention to these actions to get an idea of the types of content each user likes and adjusts the FYP accordingly. Ask questions and try to get your viewers to leave comments. Don’t keyword stuff.

SEO 93

SEO How To Hashtag Engineering 93

Hootsuite

AUGUST 2, 2022

Chatbots work by responding to your questions, comments, and queries either in a chat interface or through voice technology. Then, so long as customers are clear and straightforward in their questions, they’ll get to where they need to go. They have endless patience for questions they’ve already answered a million times.

FAQ 80

FAQ Discount Team Conversation 80

Keyhole.co

JANUARY 20, 2024

A Facebook community is a powerful tool for user-generator content, because it’s full of real people uploading real comments, videos, and pictures. Maybe you’ve even started creating content for your online visitors, including blog posts, downloadable guides, and FAQs. Frequently Asked Questions 1.

Small Business 100

Small Business Engagement Strategy Facebook 100

ProBlogger

AUGUST 3, 2016

Challenge: Create Content That Answers a FAQ. In Today’s Episode Challenge: Create Content That Answers a FAQ. Some of my most popular blog posts have been in response to reader questions. If one reader is asking a question, it is likely that many readers have the same question. How to Find a Question to Answer.

FAQ 20

FAQ Content Forums Groups 20

Ignite Social Media

APRIL 19, 2019

Answer Their Questions. Look at the FAQs on your website and see what could be turned into social posts. Look at the FAQs on your website and see what could be turned into social posts. Do some social listening and see what questions consumers ask, especially after they first purchase. How does it work?

Content 130

Content FAQ eBook ROI 130

Jon Loomer

MAY 12, 2021

iOS 14 FAQ. I created a list of frequently asked questions and answers related to this topic. You can book a private, 45-minute session with me to discuss what you’re doing, answer questions, and recommend some strategies to take. Let me know in the comments below! iOS 14 Resources Page. What are you doing?

Advertising 217

Advertising Facebook Aggregator Eventful 217

Ignite Social Media

OCTOBER 3, 2018

Nowadays, during times of uncertainty and crisis, people tend to jump online quickly to get their questions answered and having real-life updates at their fingertips. Be sure you have the following ready to go before you address your community: FAQs on comments you might receive when addressing your community on the channels.

Social Media 133

Social Media How To FAQ Upcoming 133

Webbiquity SMM

FEBRUARY 16, 2021

During the discovery phase, potential customers will have questions about your product or service. Not only does the company monitor its Instagram profile to reply to comments and direct messages, but it also has a FAQ Highlight album where people can find answers to their questions without waiting for a customer support representative.

B2B 259

B2B Examples Company Instagram 259

BeingOptimist

AUGUST 1, 2021

Read the article till the end to get answers to all your questions. Pros and Cons of the web host FAQs related to this web hosting. FAQs related to GreenGeeks. If you have any feedback for us, drop a comment in the box below. month VPS $39.95/month month Nil WordPress $ 9.95/month month Shared $ 9.95/month

Review 98

Review Hosting Joomla Drupal 98

ProBlogger

APRIL 20, 2015

As I said in my previous FAQ post on how long posts should be – it depends on several factors. You can canvass your audience for their opinion outright by asking them on Facebook, email newsletters or including the question in your regular surveys and make your decision based on their answer. Have you struggled with this?

FAQ 20

FAQ Blogger Survey Newsletter 20

Buffer Social

JANUARY 26, 2021

But how do you actually stay on top of every comment? Introducing Instagram engagement in Buffer Every time an Instagram comment goes unanswered, an opportunity to create a lifelong customer is lost. Notifications from Instagram quickly disappear and important comments slip through the cracks. The problem?

Instagram 96

Instagram Engagement Notification Small Business 96

Hootsuite

SEPTEMBER 16, 2022

This makes them ideal for answering FAQs at any time of the day or night. It: automated of 67% of customer service chats, answered frequently asked questions. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. Source: GetJenny.

Examples 96

Examples FAQ Insurance Retail 96

BeingOptimist

JUNE 26, 2023

FAQS What happens when I delete my VSCO account? Deleting your VSCO account means bidding farewell to all your photos, videos, comments, and likes, as they will be gone forever. We welcome any questions or feedback you may have, so please don’t hesitate to leave a comment below. Choose wisely and act swiftly!

How To 81

How To Privacy FAQ Process 81

Sprout Social

AUGUST 31, 2022

For example, if you wanted to increase your brand engagement, likes, comments, shares and mentions could be potential KPIs. Cater to these questions with the content you share. Think of these responses like an FAQ page. Your KPIs are contingent on each goal so choose those metrics after confirming your goals.

Social Media Management 103

Social Media Management Organization Products Social Media 103

Sprout Social

OCTOBER 27, 2022

When this happens, they don’t want to click through a series of irrelevant options or read through useless FAQs. Most questions are about product availability and payment methods, but a few are feedback about the products or the buying process.” “It is critical that we answer those questions within 24 hours.

Statistics 110

Statistics Social Media Brands Issues 110

Hootsuite

FEBRUARY 16, 2021

We get this question a lot. Respond to all your DMs and comments in one place. Hootsuite Inbox is one of the easiest wins on this list: it aggregates all your DMs, comments and threads in one tab so that you don’t drop conversations, neglect customers, or miss sales opportunities. When’s the best time to post on social media ?

HootSuite 140

HootSuite Features URL Template 140

Idaconcpts

JANUARY 27, 2011

Create a FAQ Page: As entrants begin developing their submission materials, many will generate questions regarding the contest details. The best way to save time for both you and the contest entrants is to create a website FAQ page with answers to the most common questions. Subscribe to the comments for this post?

Hosting 142

Hosting FAQ How To Directory 142

Social Media Strategies Summit

JANUARY 5, 2022

Answer FAQs. Reserve a spot for commonly asked questions. For starters, take time to respond to people who comment on your posts or message you. You can also use engagement prompts such as polls and questions to increase interactivity. Let us know in the comments below. Image via Instagram. Show your workspace.

Small Business 204

Small Business Instagram Platform How To 204

Hootsuite

APRIL 6, 2022

They’re the ultimate system for automatic replies: they can answer questions, make recommendations, and even refer customers to a real human if they get stuck. Instagram bots are often fake, computer-generated accounts that are used to to make it appear as though someone has more likes, followers or comments than they actually do.

Instagram 90

Instagram How To Retail FAQ 90

Convince & Convert

AUGUST 18, 2010

Better question: How can we optimize and improve our existing social media programs? Better question: How can we encourage existing customers to truly engage with our clients on the social Web? Better question: How can we encourage existing customers to truly engage with our clients on the social Web?

Questions 161

Questions Social Media Consultant Education 161

Sprout Social

JANUARY 10, 2024

For example, social listening tools powered by conversational analytics help brands monitor hashtags and feedback to quickly identify negative comments and respond. Ask probing follow-up questions for vague customers to get the necessary information. Here is a report from Sprout’s Listening capability.

Reputation 106

Reputation System Brands Knowledge Base 106

Hootsuite

SEPTEMBER 8, 2020

83% of people expect companies to respond to a social media question or complaint within a day. Your customer service team can likely address client questions faster and in more detail than your social marketing team could do. Answers to frequently asked questions. of them saying it’s their top choice. Be proactive.

Social Media 145

Social Media HootSuite Issues Team 145

Hootsuite

MAY 17, 2022

Plus: Using Hootsuite, you can respond to comments and DMs across all your platforms, gain insights with detailed analytics, and manage your paid and organic content together with one tool. Ask open-ended questions with the text box Questions sticker in Stories to gather testimonials or ways to improve. Like the post.

Instagram 119

Instagram How To Loyalty Discount 119