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Chatbot Analytics 101: Essential Metrics to Track

Hootsuite

To get the most out of your chatbot , you need to dive into chatbot analytics. In this post, we’ll break down the most important chatbot analytics for your business and how you can use them. What are chatbot analytics? Chatbot analytics is the conversational data generated by your chatbot’s interactions.

Metrics 108
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Coming Soon to Hootsuite: Composer, Analytics, and Customer Care Updates

Hootsuite

Additional context in your reports via the question mark icon next to the settings icon will allow you to easily access metric details. This will be available within Analytics. This fully rounds out our Twitter reporting so that you don’t need to rely on native analytics to report on the performance of your Twitter content.

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YouTube Analytics: 21 Metrics That You Should Track

Keyhole.co

But before you do, you have to pinpoint the YouTube Analytics metrics that matter most to your business, and which YouTube analytics tools you can use to track them. And any strong video marketing strategy is backed by powerful YouTube analytics tools. So why is YouTube such a big deal? Make better content Content is King.

Metrics 98
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YouTube Analytics Guide For Boosting Your Presence YouTube

Keyhole.co

But before you do, you have to pinpoint the YouTube Analytics metrics that matter most to your business, and which YouTube analytics tools you can use to track them. And any strong video marketing strategy is backed by powerful YouTube analytics tools. So why is YouTube such a big deal? Make better content Content is King.

YouTube 52
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17 Not-So-Secret Social Media Video Tips from Hootsuite’s Experts

Hootsuite

Use intriguing visuals, bold statements, or questions to draw them in. Engage with your community If people are leaving comments or questions on your content, respond ! Mine your analytics for strategic insights We know, we know. But you can’t know what works and what doesn’t without analytics. Numbers are boring.

Video 109
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7 Best Customer Service Software Solutions for 2021

Hootsuite

Rather than having to start from scratch to learn about the customer’s challenge or question, the agent can jump directly into resolving the issue or providing a detailed and customized answer. In fact, it was the highest value customer service feature in the Insider Intelligence Canada Mobile Banking Emerging Features Benchmark report.

Software 122
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How to 10X Your Facebook Sales (11 Strategies for Brands)

Hootsuite

Knowing the answers to these questions will help you post content that’s most likely to be relevant and engaging to your followers. Consider creating posts that ask followers questions, share quirky facts about your industry, or publish Reels showing how to use your product. Is your brand voice funny or educational? Use Facebook ads.

Strategy 102