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Top 10 customer service software tools

Sprout Social

Customer service software is integral to any company’s tech stack today. That’s where service software and automation via AI can do a ton of heavy lifting. That’s where service software and automation via AI can do a ton of heavy lifting. Below we dig into why customer service software matters and tips for choosing a tool.

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How to build a competitive analysis report with examples and tools

Sprout Social

Your company is launching a new product, eyeing a new market segment or contemplating a strategic pivot—as a seasoned marketer, your first move would be to conduct a competitive analysis. This is where competitive analysis reports become critical, providing you a roadmap for translating raw data into strategic direction.

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SentryPC Review: Effective PC Monitoring and Tracking Software

BeingOptimist

In this SentryPC review, we will explore the features, pros and cons, pricing, and more to help you make an informed decision about this powerful monitoring software. SentryPC is a robust computer monitoring and tracking software designed specifically for firms and organizations. What is SentryPC?

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Top Tools & Strategies To Nail YouTube Competitor Analysis

Keyhole.co

You’ll be able to watch your competitors like a hawk and reveal their hidden secrets only with a good YouTube competitors analysis tool – the staple of your toolbox. Keep reading and find your perfect tool and strategies to analyze YouTube competitors and outrank them. Why you need a YouTube competitors analysis tool ?

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Jira Service Management vs Zendesk: Which Software Do You Need?

The Realtime Report

Jira Service Management vs Zendesk: Which Software Do You Need? This user-friendliness extends to content creation and maintenance, making it a valuable tool for organizations aiming to provide comprehensive self-service resources. It lacks built-in formulas, limiting the depth of data analysis.

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Social Mention Sentiment Analysis: A Comprehensive Guide For Marketers

Keyhole.co

This is where social media sentiment analysis comes in to save the day. To help you out, today, we will explore the many benefits of social mention sentiment analysis and how to get started. What is social media sentiment analysis and why does it matter? Look, all those spreadsheets full of data in Excel are fantastic.

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5 Ways To Use Social Listening For Competitive Analysis

Keyhole.co

Social listening is a simple-to-use and highly effective technique for competitor analysis. Today, Social Media Listening tools like Keyhole let you gather vital metrics such as how often your brand or your competitors are mentioned. With the aid of social media analytics tools , collecting this data is now a breeze.