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Top 10 customer service software tools

Sprout Social

Customer service software is integral to any company’s tech stack today. That’s where service software and automation via AI can do a ton of heavy lifting. That’s where service software and automation via AI can do a ton of heavy lifting. Below we dig into why customer service software matters and tips for choosing a tool.

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How to build a competitive analysis report with examples and tools

Sprout Social

Your company is launching a new product, eyeing a new market segment or contemplating a strategic pivot—as a seasoned marketer, your first move would be to conduct a competitive analysis. This is where competitive analysis reports become critical, providing you a roadmap for translating raw data into strategic direction.

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Social Mention Sentiment Analysis: A Comprehensive Guide For Marketers

Keyhole.co

This is where social media sentiment analysis comes in to save the day. To help you out, today, we will explore the many benefits of social mention sentiment analysis and how to get started. What is social media sentiment analysis and why does it matter? Look, all those spreadsheets full of data in Excel are fantastic.

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Lessons learned as an entry-level software engineer

Sprout Social

If you asked me a year ago what a software engineer did, I would have said something along the lines of “solving problems through code.” Software engineers are tasked with solving the right problems through code—and when solved effectively, they accomplish business goals. My path to software engineering.

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How to supercharge your marketing strategy with AI automation

Sprout Social

The intuitive collaboration between artificial intelligence (AI) and human effort is driving innovation across a range of industries such as health sciences, supply chain management, manufacturing and research & development. In Sprout, you get sentiment analysis metrics of your brand automatically in the form of graphs and reports.

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Online reputation monitoring: What it is and why it’s important for business

Sprout Social

Reputation monitoring software to try What features to look for in a reputation management software What is online reputation monitoring? This is where something like social media sentiment analysis can really save the day. Review management software is among the most common tools in brands’ stacks for monitoring reputation.

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2023’s Top 11 Social Media Management Tools For The AI Age

Keyhole.co

You must keep up with trends, optimize posting time, collaborate with different teams, and engage with your audience. Understanding Social Media Management Tools Social media management tools are software platforms for assisting individuals and businesses in managing their presence on various social media platforms.