Twist Image

AUGUST 14, 2012

The Halifax-based musician wrote a song and created a YouTube viral video sensation with United Breaks Guitars in 2008 after his guitar was busted during a trip on United Airlines. So, is United Airlines now a decimated brand? Do you think any less of the airline? Yes, his career seems to be growing strong. to 3.26).

Airlines 92

Airlines Wikipedia Publishing Price 92

Twist Image

APRIL 19, 2017

Her sentiment was meant to mean that if the music feels right, it will find an audience, but it did give pause. Airline status luggage tags. They may well have data, but may also be lacking a true depth of perspective into their consumers' true wants, needs, desire and personality. It wasn't meant to be sarcastic. Business suit.

Travel 71

Travel iPhone Analytics Airlines 71

Sprout Social

AUGUST 22, 2018

In fact, our data shows that 21% of consumers prefer Twitter to traditional customer service channels. Metrics like sentiment analysis let you know how people feel about your brand at large whether that sentiment is positive, negative or neutral. Why Twitter Customer Service Matters. We ship internationally!

Twitter 99

Twitter Tips Notification Sentiment 99

Twist Image

APRIL 1, 2016

It was an original sentiment, when I started writing about it, well over fifteen years ago. Back then, the mobile carriers were not concerned with data. If you're not an airline, bank etc. You've seen the data (or just keep clicking through the slides in Evans' deck). mobile data. mobile data. This is true.

Mobile 40

Mobile Brands Yahoo Banking 40

Keyhole.co

JUNE 30, 2021

Data is the new oil. Hardly anything defined Facebook success more than access to its users’ data and the capability to turn it into advertising dollars. Let’s explore how proper data use can help you boost sales through social media in this article. Five ways social media data can take your strategy to the next level.

Data 108

Data Social Media Strategy CPC 108

Twist Image

APRIL 19, 2017

Her sentiment was meant to mean that if the music feels right, it will find an audience, but it did give pause. Airline status luggage tags. They may well have data, but may also be lacking a true depth of perspective into their consumers' true wants, needs, desire and personality. It wasn't meant to be sarcastic. Business suit.

Travel 40

Travel iPhone Analytics Airlines 40

Keyhole.co

OCTOBER 21, 2023

Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand. Business owners: Make decisions for your business based on data that will help you achieve your objectives. Sentiment analysis: Analyze the exchanges’ emotional undertones.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Convince & Convert

FEBRUARY 14, 2024

Convince & Convert discovered that 85% of enterprise marketers agree that data-driven personalization is a competitive advantage. Yet more than half DON’T collect enough customer data or ANY customer data at all! The marketing tides have shifted from weariness to enthusiasm around employee content.

Strategy 123

Strategy Brands Marketing Airlines 123

Keyhole.co

MARCH 1, 2023

Data is the new oil. Hardly anything defined Facebook’s success more than its access to user data and its capability to turn it into advertising dollars. With that in mind, let’s explore how proper data use can help you boost sales through social media. Relevancy: the data reviewed should be relevant to the issue at hand.

Data 52

Data Social Media Strategy CPC 52

Sprout Social

MARCH 16, 2023

For example, maybe you’re completely loyal to the airline whose customer service rep magically found you the perfect flight. Even in the face of price increases and flight cancellations, you’ll never book with another airline again. Many of us know firsthand that poor social customer service has consequences, and the data agrees.

Metrics 102

Metrics Social Media Sentiment Airlines 102

Twist Image

JULY 3, 2015

Know my travel plans (airline tickets, car services, hotels and more). How's this for a piece of data: 35% of people wake up, and the first thing that they reach for is their smartphone. After evaluating it, my sentiment was that the most powerful functionality of the watch is that it delivers alerts to your wrist. More alerts.

Notification 40

Notification Hotels Apple Banking 40

Hootsuite

JUNE 29, 2023

You don’t necessarily have to sit back and accept public sentiment. By keeping track of brand mentions, you can do better brand sentiment analysis, easily collect valuable feedback, and step in before conversations get heated. Track your social sentiment Okay, so you know people are talking about you. The good news?

Reputation 106

Reputation Strategy Brands HootSuite 106

Sprout Social

DECEMBER 5, 2023

Several brands, including United Airlines, have reportedly lost patrons and billions in value due to their poor management of the Flight 3411 incident involving a forcefully removed passenger that went viral online. Brand24 features a tool that analyzes the performance of your keywords based on social media reach and sentiment analysis.

Reputation 100

Reputation Software Tools Sentiment 100

Hootsuite

MAY 16, 2023

It continues with steps to mitigate negative sentiment. Monitor brand mentions and conversations Social media brand monitoring and sentiment analysis are at the heart of all online reputation management efforts. Sentiment analysis is the contextual review of brand mentions. Hootsuite has you covered.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Buzz Marketing for Technology

JULY 29, 2015

Last week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of Social Data Made Simple: Getting Started with a Strategy. We discussed how to get started with a strategy around social data. We discussed how to get started with a strategy around social data.

Data 100

Data Storify Strategy Airlines 100

Sprout Social

AUGUST 27, 2020

Consider building a social listening topic centered around the issue at hand to measure sentiment, track the scope of the conversations and provide further insights for your leadership. Back in 2007, the airline had to cancel hundreds of flights due to a massive snowstorm, which left thousands of people stranded.

Brands 136

Brands Sentiment Social Media Management Issues 136

Convince & Convert

JULY 27, 2012

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. Joined as always by my pal, the CEO of Argyle Social, data driven social media management software impresario, Eric Boggs. Listen Now. Eric: Yeah.

Airlines 115

Airlines Sentiment Hotels ROI 115

Hootsuite

JUNE 13, 2022

Insights drawn from sentiment or topic analysis can help inform your brand’s voice , engagement plan, and content. Customer data. This data can then be used to secure budget for social media or make the case for an increase in resources. If you’re calculating this for social, you can gather this data using Hootsuite Insights.

Social Media 144

Social Media How To HootSuite Metrics 144

Mindjumpers

AUGUST 9, 2012

On our blog, we have written about the journey of making the extensive amounts of Big Data reveal as well as increase the social ROI. Airline companies and telephone companies are especially targets of a constant, daily stream of negative comments: In the two examples above, the brands found support in brand ambassadors.

Social Media 235

Social Media Loyalty Airlines Marketing 235

Hootsuite

OCTOBER 21, 2020

According to LinkedIn data, deals influenced by marketing on LinkedIn were 161% larger on average than those forged offline, in the boardroom, or otherwise. What metrics and data will you monitor? But content about jet-lag reducing seat lighting may speak to airlines. Not only that. Find more B2B social media stats here.

B2B 98

B2B Social Media Tools Tips 98

Convince & Convert

APRIL 28, 2010

Would the VP of Customer Satisfaction of Southwest Airlines have called Kevin Smith at home (after he was kicked off a plane for being too portly), if Kevin Smith did NOT have 1.6 Fly more miles, get priority seating on an airline. In particular, sales and leads (as opposed to chatter, sentiment, buzz, purchase intent, etc.).

Social Media 147

Social Media Strategy Influencer Social CRM 147

Sprout Social

APRIL 6, 2023

Facebook’s data shows that: 63% of people would rather message than call customer service or email. The data they collect can be used to understand customer pain points and emerging trends, so you can offer a more personalized customer experience. The data you collect from your chatbot conversations is also equally important.

Marketing 82

Marketing Airlines Conversation Team 82

Webbiquity SMM

MARCH 4, 2014

don’t discuss financial details, don’t disclose customer data, don’t talk about products in development). “Listening to over 25,000 conversations daily produced a wealth of data, but the brand has had to be creative in how it sorts and utilizes this information.

Review 205

Review Radian6 Guidelines Policies 205