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2013: The Rise of Customer Service Marketing (and Techipedia’s New Direction)

Techipedia: Tamar Weinberg

My book, The New Community Rules: Marketing on the Social Web , which was published by top tech publisher O’Reilly in 2009, was one of the first books about social media and was translated to German, Italian, Chinese, and Portuguese, becoming a best seller on digital marketing in a number of countries. Who’s with me?

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Coffee and Community: Foster Coffee Company on Growing Their Social Media Following and Business

Buffer Social

. “We love coffee, but we love community and people more.” We spoke to co-founder Nicholas Pidek and marketing associate, Justin Ozanich, about how social media has helped them grow their community and business. People drive our community, not products. ” – Nicholas. Making decisions with data.

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This Week in Social Media – 4/3/2013

Social Media Marketing

Take a look at the star-studded (okay, Internet stars) video they produced to announce it: Industry More small business owners say they find LinkedIn, Twitter and YouTube more effective than previously. Still, Facebook dominates in this space. Platforms Newsfeeder is a collection of the most creative Facebook posts from brands.

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11 Little Facebook Tips That Bring BIG Engagement Results

Rebekah Radice

But when it comes to Facebook engagement, gaining audience attention can be tough. Below are a few tips to help you dazzle and delight your fans – and get your Facebook Page buzzing! 11 Little Facebook Tips That Bring BIG Engagement Results. Brand Your Business. Facebook is a visual medium.

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Best Tips for Successful Social Media and Digital Marketing in 2014

yMarketingMatters

Social media literally is the means by which your business can relate to, exist in and influence human communities. Taking part in social media means your business must become more human to be more successful. To make headway on Facebook, Twitter, YouTube, you can no longer rely on organic growth alone , it’s too slow.

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15 Bloggers to Watch in 2013

ProBlogger

Welcome to the 2013 edition of Bloggers To Watch. My work has changed a lot over the past year – I’ve been focused a lot on the Australian blogger community, and on curators – so this post is very centered on those communities. Hopefully we’ll see more writing from her in 2013. Well, I disagree.

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My Story About Living My Life

Ari Herzog

As backdrop, here’s a primer I wrote in February 2013 on deciding to leave self-employment. I helped small business owners, large business managers, nonprofit directors, and anyone in between with social media. I later taught digital marketing workshops on those specific topics to individuals and small groups.

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