How to Gather Fan Feedback on Social Media
Convince & Convert
JANUARY 15, 2016
You can choose what items you would like the tool to track, be it a keyword, campaign hashtag, or even your company name. The tool will then alert you when those key terms have been used on social media or via blogs and websites. Another tool is Hootsuite , which allows your company to track key words, hashtags, and mentions.
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