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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

AUGUST 10, 2010

Influence mining is primarily being used in two corners of the social Web – for identifying and engaging with categorical or brand authorities; and for adding information to customer service interactions. JB : In addition to influencer outreach, how can companies engage in influence mining for customer service?

Social CRM

Social CRM Influencer Klout Social Media

38+ Cool Social Media and Web Tools and Reviews

Webbiquity SMM

APRIL 9, 2012

Nothing replaces real social media engagement of course, but used carefully and in conjunction with real-time monitoring, automation tools like this do have their place. Storefront Social. A social media analytics and engagement tool that incorporates search, analytics and engagement capabilities.

Review

Review Tools Social Media Klout

Social Media Informer

Why Influence Mining is the Next Gold Rush | social crm | Social.

38+ Cool Social Media and Web Tools and Reviews

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