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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

AUGUST 10, 2010

Cheers, Sheldon, community manager for Sysomos [link] 40deuce I agree that influence mining will definitely be a huge thing in the next year or so. It's this public documentation of a company's failures and the corresponding brand damage that is making social media into a customer service channel. Of course not.

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No, You Can't Automate Social Media!

Techipedia: Tamar Weinberg

JULY 7, 2010

Someone, though, recognized the content and reported it to the original blogger who rallied his audience and successfully had this original blogger amend his document. “Just found this great post on green and orange widgets by @tamar&# ). The thought process likely was that he wouldn’t get caught. Great post.

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Why Influence Mining is the Next Gold Rush | social crm | Social.

No, You Can't Automate Social Media!

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