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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

So, don’t get paralyzed by the cross group challenges - move it forward and determine where the opportunities to improve customer experience are for what “you control&# and drive progress there - then fan out with your early successes. 4) None of the following are community platforms: Wikis, Blogs or Forums.

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Audiences or communities? Defining the new social media landscape

Sprout Social

This top-down distribution approach is a hallmark of audience-based platforms. Audience-based platforms feed audiences content they’ll theoretically enjoy while fine-tuning the recipe based on their reactions. Keeping up with your community. There are few passive observers in a community. Everyone has a role.