The 1-9-90 rule won't work for Internal Collaboration
Buzz Marketing for Technology
SEPTEMBER 15, 2009
Jacob Nielsen coined a theory called the 1-9-90 theory that says out of every hundred people who join a community or network – 1% actively contribute – 9% contribute from time to time – and 90% are lurkers. I think as Social Media marketers we have to get better at training. You are a hero. But where is the productivity?
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