Remove Communities Remove CSR Remove Loyalty Remove Sentiment
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7 Social Media Trends You Need to Add to Your 2017 Strategy

Rebekah Radice

But what I believe we’ll see in 2017 is the return of true community building. ” Many saw social media as a one way conversation, never bothering to cultivate a community. It works to increase customer loyalty with the understanding that it’s much easier and less expensive to maintain customers than find new ones.

Trends 146
article thumbnail

7 Social Media Trends You Need to Add to Your 2017 Strategy

Rebekah Radice

But what I believe we’ll see in 2017 is the return of true community building. ” Many saw social media as a one way conversation, never bothering to cultivate a community. It works to increase customer loyalty with the understanding that it’s much easier and less expensive to maintain customers than find new ones.

Trends 60