Laurel Papworth

APRIL 26, 2011

How do you respond to a negative comment in an online community, on Facebook? Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative criticism in social networks, but assessing the situation and the potential positive vs negative outcomes of responses is a skill that comes from experience.

Communities 112

Communities Comments Badge Airlines 112

Kikolani

NOVEMBER 29, 2010

Her blog, Personal Excellence , covers career, emotional mastery, health, motivation, people skills, finding your purpose, and more. Deborah is the conference director for Blog World Expo, as well as a professional blogger and social media enthusiast. Follow her @celestinechua on Twitter. Deborah Ng. Follow her @jenwag57 on Twitter.

Blogger 168

Blogger SEO Consultant WordPress 168

Laurel Papworth

NOVEMBER 22, 2009

We look at Freemium revenue in social networks and online communities including asking that: if freemium is the business model of giving it all (or most) of the services away for free , how can you then charge for it? And what is free stuff anyway – marketing? advertising? A mugs game? Freemium and Growth. Related posts.

Social Media 98

Social Media Social Networking Flickr Vimeo 98