Laurel Papworth

APRIL 26, 2011

How do you respond to a negative comment in an online community, on Facebook? Unless they go off and create an anti-community such as Dell Hell, alert the Press and continue to pursue their point of view. Law as bullying tactic rarely works, it just incenses the community. Shut the Page down, ban the commenter, suck up to them?

Communities 112

Communities Comments Badge Airlines 112

Laurel Papworth

APRIL 13, 2010

Whenever I present or give classes on monetizing social networks and online communities people usually have two questions. Collectibles buy an account and get special badges like the Pro badge above. Or Foursquare style reward badges – most retweeted, most linked. Two, how can Twitter make money?

Twitter 99

Twitter API Badge SMS 99

Laurel Papworth

NOVEMBER 22, 2009

We look at Freemium revenue in social networks and online communities including asking that: if freemium is the business model of giving it all (or most) of the services away for free , how can you then charge for it? And what is free stuff anyway – marketing? advertising? A mugs game? Freemium and Growth. Related posts.

Social Media 98

Social Media Social Networking Flickr Vimeo 98

Kikolani

NOVEMBER 29, 2010

Deborah is the conference director for Blog World Expo, as well as a professional blogger and social media enthusiast. Her blog, Kommein , covers blogging, business, community management, social media, and more. Her latest posts include Nonsensical , Community Networking Meme , and Beware the Devil’s Hug. Deborah Ng.

Blogger 168

Blogger SEO Consultant WordPress 168

Laurel Papworth

APRIL 9, 2010

If you move that into personal attacks – continually identifying e.g. pointing the finger and naming a person – you will find that you create a negative community with negative comments and a negative tone. People can also be bullied online by groups of people such as class groups or collective members of an online community.

Case Study 104

Case Study Study Blogger Communities 104