Remove B2B Remove Brand Monitoring Remove Compete Remove Sentiment
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How to Use Social Listening to Retain More Customers

Webbiquity SMM

Social listening, and more broadly online brand monitoring, is essential. How to Use Social Listening to Retain More Customers Social media monitoring is no longer just an add-on element in social media marketing , but a must-have process to monitor the pulse of customer preferences. Track customer sentiment.

Sentiment 142
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Social listening: Your launchpad to success on social media

Sprout Social

Here at Sprout, we’ve narrowed down five key use cases that our customers use listening for: Brand health : gauging public perception of your brand or products. Competitive analysis: analyzing a competing brand or product. Event monitoring: monitor audience response to a conference or event. Our suggestion?